We are delighted to open a call for the Service Design Award 2023, the premier international award for service design. The Award recognises work of an exceptional standard in the field of Service Design from the private and public sector, as well as students and academia. Be a winner and submit your project today!

In this short article we’ll share with you some highlights from the webinar that took place on Wednesday 22 February 2023, co-organized by the Swiss Service Design Network Chapter and the Swiss Innovation Academy.

Join us May 26 & 27 at the #SDNNextGenConference, where you'll have the opportunity to explore the latest trends and techniques in service design, learn from industry experts, and connect with like-minded individuals who share your passion for designing innovative and collaborative services.

SDN Global Café - Public Sector and Customer Experience Design: Social Housing Organizations with Kristofer Kelly-Frere, Creative Lead, J5 Design

Despite the war and uncertainty that surrounds us, over 250 participants had the opportunity to come together to learn, network, and discuss how service design remains relevant and can be used to tackle various challenges.

Join editors and authors of the most recent issue of Touchpoint for a roundtable discussion on 'Smart Service Design'

Calling all SDN Members, we got a treat for you! SDN Global Café - Service Design at Scale in a Global Organisation with Érico Fileno will take place on February 2, 2023.

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

Your feedback is highly appreciated!

We hear you! Coming from the Service Design Global Conference, do you still have the energy and excitement to network? Calling all SDN Members, we got a treat for you!

Congratulations on your well-deserved success to all Service Design Award 2022 winners and finalists!

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

In-person tickets are sold out! There are still places to register for in-person workshops and virtual tickets are still available

The SDN has announced Service Design Award 2022 finalists!

The Call for Papers for our next issue of Touchpoint is open! Submit your abstract by October 16th 2022 and help us to advance the service design field and its practices. We’re looking forward to many inspiring contributions!

We have an exciting fall lined up as it’s SDN Finland Chapter’s 10th anniversary this year. Mark your calendars because you don't want to miss these upcoming events!