SDN Membership and Community Survey

Your feedback is highly appreciated!

We love our SDN Community and are always looking for ways to improve our network. 
 
Our team has a lot of ideas about how to make SDN better, but what we think doesn’t matter.
It is what you think, what you need, and your ideas that should dictate your experience with SDN.
 
Do you have a few minutes to spare? 
Great, let’s start! 

The survey is now closed, we will share insights soon!
 
Thank you for all that you contribute to the Service Design Network! 
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Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open.

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SDN Chapters Touchpoint 17-1––From AI to Synthetic Services | Roundtable

Touchpoint 17-1––From AI to Synthetic Services | Roundtable

On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.

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SDN Chapters From AI to Synthetic Services

From AI to Synthetic Services

AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.

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SDN Chapters Touchpoint Vol. 17 No. 3 | Call for papers is now open

Touchpoint Vol. 17 No. 3 | Call for papers is now open

We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 3 is now open.

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