“Service-Design betrachtet Dienstleistungen als Produkte, die genauso systematisch entwickelt und gestaltet werden müssen wie gegenständliche Produkte auch. Es geht um die Entwicklung innovativer und kundenorientierter Strategien, um die Erarbeitung effizienter und funktionaler Abläufe und um die Gestaltung eines formvollendeten Interface zum Kunden.” - Prof. Birgit Mager, President of Service Design Network

This two day boot camp introduces you to the fundamental skills in co-design. This will centre on developing the knowledge of how participatory design for mixed audiences can be developed and delivered through the facilitation of co-design workshops and events.

Our courses are designed with experts and tested by people like you. The comprehensive training that we provide is designed to equip you with the knowledge and skills to initiate and lead service design projects. The new 3 Day Service Design Intensive offers a new level in Service Design learning and Service Design Doing

This two-day boot camp introduces you to the fundamental skills in user research, representing a foundation for user-centred service design.