Apprenez comment appliquer le Service Design Thinking à l'innovation rapide des Expériences Client dans les écosystèmes produit-service multicanaux. L’ «Essentials School» de Paris 'This is Service Design Doing' aura lieu du 12 au 14 février 2020.

We will go through a short and interactive introduction to Design Thinking. What is it, where does it come from and why now? What are the challenges? What are the main ‘schools of thought’ within Design Thinking? What are some real-world case studies in practice?

Delivering successful services means changing the way we work. With this two-day training, we give you the tools and knowledge to implement successful services over time.

This 2 day course is for leaders across all spectrums who are looking to unlock the true potential in others.