Join us for the SDN Members Onboarding on 24 March, 2026! Discover exclusive membership benefits, connect with fellow service design enthusiasts, and explore ways to elevate your practice—all in just one hour with our host Birgit Mager.

Discover how to use design futures methods and tools to unlock new thinking and transform strategic uncertainty into innovative opportunities for your organisation, industry sector or community.

Use the principles and tools of service design to rethink the journey your customers take and transform your customer experience, delivered live online by RCA lecturer, Dr Nicolás Rebolledo.

Master the art of strategic innovation through design thinking in this executive masterclass led by Clara Gaggero Westaway and Adrian Westaway, renowned innovators, educators and founders of Special Projects, with a keynote by Professor Emeritus Jeremy Myerson.