Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This two-month learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.

Explore key human-centred design principles and how to apply practical tools that place the human experience and people at the centre of transport decision-making, led by the RCA’s Intelligent Mobility Design Centre live online.

Understand the purpose of design thinking in promoting innovation, and learn real-world applications and strategies for design thinking.