Latest content

Case Study

Meet the SDGC16 Speaker: Esther van der Hoorn

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Esther van der Hoorn, a customer experience manager at Aegon, to give us her take.

Continue reading
Other

Dear Service Designers, be humble.

What is our mission as Service Designers?

Continue reading
Case Study

Meet the SDGC16 Speaker: Jonas Piet

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Jonas Piet, a service designer at InWithForward, to give us his take.

Continue reading
Meet the service designer

Meet the SDGC16 Speaker: Linnea Vizard

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Linnea Vizard, a service designer at Service Design Toronto, to give us xxx take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Robert Neal

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Robert Neal, a design consultant at Qualia, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Nihan Altug

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Nihan Altug, a teaching assistant in design thinking at the University of St.Gallen , to give us her take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Majid Iqbal & Dounia Ouchene

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Majid Iqbal & Dounia Ouchene, service designers at the Netherlands Enterprise Agency, to give us their take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Kautsar Anggakara

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Kautsar Anggakara, a Design Research Lead at Pulse Lab Jakarta, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Francis Rowland

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Francis Rowland, a Senior UX Architect at Sigma, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Jess McMullin

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Jess McMullin, founder of Situ Strategy, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Joe Macleod

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Joe Macleod , the founder of Closure Experiences, to give us his take.

Continue reading
Case Study Meet the SDGC16 Speaker: Johannes Landstorfer

Meet the SDGC16 Speaker: Johannes Landstorfer

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Johannes Landstorfer, a Interaction Designer and Design Lead at IXDS, to give us his take.

Continue reading

Latest content

Case Study

Meet the SDGC16 Speaker: Karin Lycke

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Karin Lycke, a business designer, to give us her take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Dave Van de Maele

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Dave Van de Maele, a service designer and founder of Knightmoves, to give us his take.

Continue reading
Cross-Discipline

Meet the SDGC16 Speaker: Elinor Keshet

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Elinor Keshet , a service designer at Idea Couture, to give us her take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Michele Ide-Smith

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Michele Ide-Smith, a lead design and product manager at Sigma, to give us her take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Anna-Louisa Peeters

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked : Anna-Louisa Peeters, a service designer at Robobank, to give us her take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Chris Ferguson

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Chris Ferguson, a service design and strategy consultant at Bridgeable, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Christopher Wiltsie

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Christopher Wiltsie, a service designer at Joaquin Improvement Association, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Daniel Ewerman

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Daniel Ewerman, a writer, service developer, entrepreneur at Transformator Design, to give us his take.

Continue reading
Case Study

Meet the SDGC16 Speaker: Floor Govers

We asked leading practitioners giving talks and workshops at the Service Design Global Conference to answer the 3 key questions. Today we asked Floor Govers, a creative strategist at Koos, to give us her take.

Continue reading
Other

You Should Design How People Leave Your Event

When it comes to organizing an event or a conference we spend most of the time organizing the event itself.

Continue reading
Other

Your Conference Will Only Be As Good as Your Coffee

Conferences are about people connecting, and yet a conference is made up of a crowd of strangers...

Continue reading
Meet the service designer

Meet Richard Ekelman

Richard Ekelman is a Service Designer at Chicago-based bswift, and cofounder of the annual Service Experience Chicago conference. In this interview, Richard talks to Touchpoint Project Manager Cristine Lanzoni and publisher Prof. Birgit Mager about his journey to become a service design evangelist and shares his thoughts about the current service design scene in Chicago and in the U.S.

Continue reading