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Book Review I am Reading: Dark Matter and Trojan Horses by Dan Hill

I am Reading: Dark Matter and Trojan Horses by Dan Hill

After more than 10 year I have been re-reading Dan Hills’ “Dark Matter and Trojan Horses” – these last days and I found it just as insightful and inspiring now as I did then!

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Book Review I am reading: Beyond Sticky Notes by K.A. McKercher

I am reading: Beyond Sticky Notes by K.A. McKercher

I am reading: Beyond Sticky Notes by KA McKercher. And here you can read why I recommend it!

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Education and Research Valuable Networks for Service Design Education

Valuable Networks for Service Design Education

It is in education where we build the foundations for the next generation of service designers and for the future of service design! Since 2015 the Service Design Network is official partner of Cumulus, the leading global association of art and design education and research. One of many opportunities to build valuable networks for service design education.

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Service Design Award Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Nemo: The Finnish Maritime Single Window

Nemo: The Finnish Maritime Single Window

Service Design Award 2023 - Winner, Best Commercial Project

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Service Design Award Inspiring Action for Teacher Retention from the Inside Out

Inspiring Action for Teacher Retention from the Inside Out

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Fast Stream: A new post-pandemic digital service

Fast Stream: A new post-pandemic digital service

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Experience model for the network of robotic click-and-collect drives

Experience model for the network of robotic click-and-collect drives

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Designing to Help Save Lives – Transforming Midwifery Education with Quality, Scalable Solution

Designing to Help Save Lives – Transforming Midwifery Education with Quality, Scalable Solution

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Designing for unexpected and stressful medical situations

Designing for unexpected and stressful medical situations

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Setting a 2030 Vision for Resettlement from Prison into the Community

Setting a 2030 Vision for Resettlement from Prison into the Community

Service Design Award 2023 - Winner, Best Non-Profit Project

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Service Design Award Kin-first Co-design in Child Welfare

Kin-first Co-design in Child Welfare

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Indigenous Youth Wellbeing Circles

Indigenous Youth Wellbeing Circles

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Early Childhood Delivery Dashboard: integrated primary care for comprehensive early childhood development

Early Childhood Delivery Dashboard: integrated primary care for comprehensive early childhood development

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Court Filing Reinvented: From paper-based complexity to seamless digital experiences

Court Filing Reinvented: From paper-based complexity to seamless digital experiences

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Citizen Centric Police

Citizen Centric Police

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Service Redesign: frictionless payment at Forsyth Farmers’ Market

Service Redesign: frictionless payment at Forsyth Farmers’ Market

Service Design Award 2023 - Student Finalist

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Service Design Award Save Time, Save Lives

Save Time, Save Lives

Service Design Award 2023 - Winner, Best Student Project

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Service Design Award Operation Paws

Operation Paws

Service Design Award 2023 - Student Finalist

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Service Design Award Context

Context

Service Design Award 2023 - Student Finalist

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Service Design Award Collaborative futures: Open citizenship and data experiences in 2032

Collaborative futures: Open citizenship and data experiences in 2032

Service Design Award 2023 - Student Finalist

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Service Design Award Blue Bird

Blue Bird

Service Design Award 2023 - Student Finalist

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Service Design Award A Guide for Award-Winning Service Design Projects

A Guide for Award-Winning Service Design Projects

The Service Design Award, organised by the Service Design Network, has recognised and celebrated the best service design projects worldwide since 2015, raising awareness of the importance of service design and inspiring practitioners to push the boundaries of the discipline.

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Touchpoint open article Successfully Implementing Service Design Projects

Successfully Implementing Service Design Projects

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?

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