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Service Design Award A Guide for Award-Winning Service Design Projects

A Guide for Award-Winning Service Design Projects

The Service Design Award, organised by the Service Design Network, has recognised and celebrated the best service design projects worldwide since 2015, raising awareness of the importance of service design and inspiring practitioners to push the boundaries of the discipline.

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Case Study Designing a Climate Action Funding Prog. for the Community Business Sector

Designing a Climate Action Funding Prog. for the Community Business Sector

Targeting minoritised groups to enable climate action within their communities

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Service Design Award Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Nemo: The Finnish Maritime Single Window

Nemo: The Finnish Maritime Single Window

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Inspiring Action for Teacher Retention from the Inside Out

Inspiring Action for Teacher Retention from the Inside Out

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Fast Stream: A new post-pandemic digital service

Fast Stream: A new post-pandemic digital service

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Experience model for the network of robotic click-and-collect drives

Experience model for the network of robotic click-and-collect drives

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Designing to Help Save Lives – Transforming Midwifery Education with Quality, Scalable Solution

Designing to Help Save Lives – Transforming Midwifery Education with Quality, Scalable Solution

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Designing for unexpected and stressful medical situations

Designing for unexpected and stressful medical situations

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Setting a 2030 Vision for Resettlement from Prison into the Community

Setting a 2030 Vision for Resettlement from Prison into the Community

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Kin-first Co-design in Child Welfare

Kin-first Co-design in Child Welfare

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Indigenous Youth Wellbeing Circles

Indigenous Youth Wellbeing Circles

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Early Childhood Delivery Dashboard: integrated primary care for comprehensive early childhood development

Early Childhood Delivery Dashboard: integrated primary care for comprehensive early childhood development

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Court Filing Reinvented: From paper-based complexity to seamless digital experiences

Court Filing Reinvented: From paper-based complexity to seamless digital experiences

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Citizen Centric Police

Citizen Centric Police

Service Design Award 2023 - Professional Non-Profit Finalist

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Service Design Award Service Redesign: frictionless payment at Forsyth Farmers’ Market

Service Redesign: frictionless payment at Forsyth Farmers’ Market

Service Design Award 2023 - Student Finalist

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Service Design Award Save Time, Save Lives

Save Time, Save Lives

Service Design Award 2023 - Student Finalist

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Service Design Award Operation Paws

Operation Paws

Service Design Award 2023 - Student Finalist

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Service Design Award Context

Context

Service Design Award 2023 - Student Finalist

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Service Design Award Collaborative futures: Open citizenship and data experiences in 2032

Collaborative futures: Open citizenship and data experiences in 2032

Service Design Award 2023 - Student Finalist

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Service Design Award Blue Bird

Blue Bird

Service Design Award 2023 - Student Finalist

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Touchpoint open article Successfully Implementing Service Design Projects

Successfully Implementing Service Design Projects

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?

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Service Design Award Braver Training Grounds: Customer Experience Design & Social Housing Organizations

Braver Training Grounds: Customer Experience Design & Social Housing Organizations

The client is a small organization that supports affordable housing options in a small municipality and surrounding area. In 2021 they commissioned The consultant, a human-centered design agency to conduct an independent assessment of their current state of customer experience and to offer recommendations about how to improve it.

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Service Design Award Atopic Dermatitis Is A Condition Beyond A Skin Disease

Atopic Dermatitis Is A Condition Beyond A Skin Disease

Atopic Dermatitis is a chronic, systemic, and immunological disease. Following the approval of the molecule in Latin America, a pharmaceutical company asked us to design a patient support experience program to be implemented in Colombia geared towards offering comprehensive support to the various actors involved.

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