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Other Mastering the Art of Selling Service Design: Talking Points to Help Land Your Next Client

Mastering the Art of Selling Service Design: Talking Points to Help Land Your Next Client

It was not so long ago that if one were asked the question "What is design?", the response would likely have described a creative process resulting in the production of a tangible object that could be seen, touched, smelled or even consumed.

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Touchpoint open article Successfully Implementing Service Design Projects

Successfully Implementing Service Design Projects

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?

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Other Door 24 - #SDsanta - The SDN Advent Calendar

Door 24 - #SDsanta - The SDN Advent Calendar

Get ready. It's #SDsanta's last day. Here is our final Christmas gift to the SDN community.

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Other Door 23 - #SDsanta - The SDN Advent Calendar

Door 23 - #SDsanta - The SDN Advent Calendar

By now, you already snow the drill. Open and enjoy! :)

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Other Door 22 - #SDsanta - The SDN Advent Calendar

Door 22 - #SDsanta - The SDN Advent Calendar

This #SDsanta pulls a hattrick! Enjoy the special Christmas goodies.

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Other Door 21 - #SDsanta - The SDN Advent Calendar

Door 21 - #SDsanta - The SDN Advent Calendar

This thing here has gotten standing ovations. Have a look what's behind door 21 of the #SDsanta Advent Calendar.

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Other Door 20 - #SDsanta - The SDN Advent Calendar

Door 20 - #SDsanta - The SDN Advent Calendar

Yes, relationship advice as our very special #DiagramoftheDay for today's #SDsanta. Enjoy!

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Other Door 19 - #SDsanta - The SDN Advent Calendar

Door 19 - #SDsanta - The SDN Advent Calendar

Christmas Cheers from all around the globe. The SDN chapters are sending their best wishes.

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Other Door 18 - #SDsanta - The SDN Advent Calendar

Door 18 - #SDsanta - The SDN Advent Calendar

Today's #SDsanta is talking about design for welfare with an important call to balance profit and purpose.

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Other Door 17 - #SDsanta - The SDN Advent Calendar

Door 17 - #SDsanta - The SDN Advent Calendar

More free tools and methods from our #SDsanta Sam!

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Other Door 16 - #SDsanta - The SDN Advent Calendar

Door 16 - #SDsanta - The SDN Advent Calendar

Oh my, THREE presents today? What could it be!

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Other Door 15 - #SDsanta - The SDN Advent Calendar

Door 15 - #SDsanta - The SDN Advent Calendar

The elves were right! Today's #SDsanta has been here before. But he just has too many things to offer.

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Other Door 14 - #SDsanta - The SDN Advent Calendar

Door 14 - #SDsanta - The SDN Advent Calendar

Again, #SDsanta Sam is opening the bag and shares a number of great service design tools to have in your pocket.

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Other Door 13 - #SDsanta - The SDN Advent Calendar

Door 13 - #SDsanta - The SDN Advent Calendar

Special Christmas greetings from one of our SDN members with a very important impulse for thought.

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Other Door 12 - #SDsanta - The SDN Advent Calendar

Door 12 - #SDsanta - The SDN Advent Calendar

Consider yourself booked, and busy. Wait, whaaaat?! How would that be a christmas gift?

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Other Door 11 - #SDsanta - The SDN Advent Calendar

Door 11 - #SDsanta - The SDN Advent Calendar

#SDsanta: It takes one to snow one. And we already know you're gonna love this. So what's behind this door?

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Other Door 10 - #SDsanta - The SDN Advent Calendar

Door 10 - #SDsanta - The SDN Advent Calendar

Today's Service Design Santa has got a whole load of presents ready for you.

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Other Door 9 - #SDsanta - The SDN Advent Calendar

Door 9 - #SDsanta - The SDN Advent Calendar

'Tis the season to be jolly, and this is what we like to call a bundle of joy!

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Other Door 8 - #SDsanta - The SDN Advent Calendar

Door 8 - #SDsanta - The SDN Advent Calendar

Horror! Suspense! Artificial Intelligence! Chemtrails! Don't you feel the Christmas spirit, too?

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Other Door 7 - #SDsanta - The SDN Advent Calendar

Door 7 - #SDsanta - The SDN Advent Calendar

Something for the weekend. Grab a hot chocolate, a cozy blanket and this ...

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Other Door 6 - #SDsanta - The SDN Advent Calendar

Door 6 - #SDsanta - The SDN Advent Calendar

We've talked about it. Lots. And have shown so little. That's about to change. *drumroll*

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Other Door 5 - #SDsanta - The SDN Advent Calendar

Door 5 - #SDsanta - The SDN Advent Calendar

Today is the day. Free access to a valuable service design resource.

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Other Door 4 - #SDsanta - The SDN Advent Calendar

Door 4 - #SDsanta - The SDN Advent Calendar

Who's today's #SDsanta? You might have seen him before.

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Other Door 3 - #SDsanta - The SDN Advent Calendar

Door 3 - #SDsanta - The SDN Advent Calendar

We're traveling back in time today! Let's discover the mystery behind one of the key things in service design.

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