All chapters

Local chapter Arabian GCC

Arabian GCC

Our mission is to strengthen the awareness, adoption, and practice of service design as an approach to the next wave of GCC transformation by building a culturally-aware community of practice and body of knowledge.

View chapter
Local chapter Atlanta

Atlanta

SDN ATL is a passionate band of designers dedicated to advancing the theory and practice of service design. We are the epicenter for service design community within the Southeast and a partner to peer organizations throughout North America. We have three key constituents that we serve: practitioners, employers, and academics.

View chapter
Local chapter Beijing

Beijing

SDN Beijing, the chapter of the Service Design Network international, is a regional network of organizations and businesses in China. SDNBeijing aims to the promotion of academic and practical activities on service innovation, design strategy, service-oriented product design, service design methodology and service business innovation. Facilitate service design practitioners in China. Our purpose is to develop and promote the knowledge and expertise by building a Service Design culture which is connecting the SDN's aim of developing and establishing the Service Design discipline and professional identity.

View chapter
Local chapter Belgium

Belgium

We want to build a community that brings together design practitioners, academics and students to advance the discipline and to create a better understanding and a greater awareness of the value of service design in the market.

View chapter
Local chapter Boston

Boston

SDN Boston kicks off in the Summer of 2018. Our initial goal is to bring together an active and diverse community of business leaders, public sector, academic, and design practitioners to discover, discuss, and disseminate the value, practice, and effectiveness of service design. Other verbs to describe our intent might be promote, socialize, connect, lead, and mentor. Along the way, we expect to have some fun and grow the ranks of the Service Design Network. Come join us!

View chapter
Local chapter Brazil

Brazil

SDN Brazil – Service Design Network: Fundada e organizada por profissionais apaixonados e entusiastas de Design de Serviços.

View chapter
Local chapter Bulgaria

Bulgaria

Promote service design and make organisations see the real value of service design, namely designing better services by putting the customers first. Grow a network of practitioners and enthusiasts.

View chapter
Local chapter Canada

Canada

Canadian chapter of the SDN will assist in forging relationships across disciplines and industries. An important part of this work is in nurturing and mentoring up-and-coming designers. We also hope to broaden the reach of the organization in order to bring non-designers into the service design conversation.

View chapter
Local chapter Chicago

Chicago

Share and grow Service Design through in-person and virtual events in Chicago, the midwest, and beyond. Grow a network of executives, leaders and practitioners focused on Service Design that can sustain the need for talent in our city. Promote community and connectedness through formal and informal gatherings such as panel discussions and workshops through the year. Identify and connect organizations and top tier research institutions to SD leadership where SD can make a difference.

View chapter
Local chapter Chile

Chile

El chapter inició sus actividades en Mayo del 2014 fundado por un grupo multidisciplinario de personas que han estado involucradas con la disciplina del Diseño de Servicios y la comunidad de Diseño en Chile. El objetivo es promover la disciplina del Diseño de Servicios y conectar a toda la comunidad en todo el país. The SDN Chile Chapter became official in May 2014, founded by a multidisciplinary core team with strong ties to the local design community. The intent is to take an inclusive, interdisciplinary approach to broaden the service design community through events and virtual discussions.

View chapter
Local chapter Colombia

Colombia

From the second half of the 20th century the service sector has shown growth in Colombia’s GDP. The services are showing multiplying effects that help improve the systematic economy. Though there’s a trend on service design, much more work is needed to do in order to create and design services taking into account the internal and external customer needs and desires. We aim to create a community that reinforces service design by aligning companies in the private and public sector, universities and service design agencies. With Service Design Network Colombia Chapter we have now an opportunity to innovate on tools, methods and approach to services according to Colombia’s condition, context and relevance.

View chapter
Local chapter Denmark

Denmark

Service Design started gaining foothold in Denmark in both the private and public sectors around 2011 and the attention to the field is growing more for each day that passes. During the recent years professionals have taken charge and spread the word of Service Design to help to anchor it fully in Denmark. We connect the field in Denmark and create collaborations that supports promoting the value of service design and heightening the competencies in the field.

View chapter
Local chapter Finland

Finland

SDN Finland is committed to raise awareness of Service Design in Finland. We aim to foster an SD community representing different industries and disciplines by knowledge sharing and connecting the people.

View chapter
Local chapter Germany

Germany

The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.

View chapter
Local chapter Hong Kong

Hong Kong

With the introduction of SDN HK Chapter, it can bring new insights to the Hong Kong service community. More importantly, we can gather those who are interested in service design to raise public awareness of how service design can bring solid impact to business bottom line.

View chapter
Local chapter Hungary

Hungary

There has been a small Hungarian community formulating, organising events and educational programmes. SDN Hungary Chapter's aim to strengthen the professional and business character of this community to make it more sustainable and sustainably transformative. The Hungary Chapter is open to everyone who would like to support any kind of services for the local SD community, use these services for their own progression or just meet new faces with interests in service design.

View chapter
Local chapter Indianapolis

Indianapolis

Service Design Network Indianapolis chapter aims to create a cohesive community of service design professionals and students that are collectively committed to advancing the practice

View chapter
Local chapter Ireland

Ireland

The potential of Service Design in Dublin and in Ireland as a whole is huge. Indeed the conversation around Service Design has well and truly started, with more and more Service Design capabilities being built in different industries and educational institutions offering targeted courses of study, heralding a bright future for the discipline here.

View chapter
Local chapter Japan

Japan

In 2013, SDN Japan Chapter was founded as a National Chapter of Service Design Network. These days, a lot of companies in Japan, especially in the manufacturing industry, are attempting to transform from Goods Dominant Logic (GDL) to Service Dominant Logic (SDL). And research, case studies, and knowledge sharing in a Service Design field have become more important.

View chapter
Local chapter Mexico

Mexico

The Mexican SDN chapter started as a platform for anyone who is interested in the most up to date knowledge about service design and experience design. We started in 2017 as Service Design Drinks Mexico motivated by the lack of awareness of the discipline in Mexico, however since our first event the community in Mexico City has been steadily growing and engaging in many local activities. Our goal is to share and grow Service Design through in-person and virtual events in Mexico City, Guadalajara and Monterrey to have a stronger impact in our country.

View chapter
Local chapter Minneapolis-St. Paul

Minneapolis-St. Paul

Service Design in Minneapolis-St. Paul is very active among large corporations such as Target, Best Buy, and 3M as well as smaller design agencies such as Slalom Consulting, Reve Consulting, Azul Seven, and Fathom Consulting. Service designers are also embedded in health care systems and the public sector at United Healthcare, Optum, Blue Cross Blue Shield, Hennepin County Medical Center, and the government of Hennepin County.

View chapter
Local chapter Netherlands

Netherlands

The Dutch SDN chapter started as Service Design Network Nederland in 2008, a foundation that aims to provide an independent platform for anyone who is interested in the most up to date knowledge about service design. Since then, the Service Design community in the Netherlands steadily grew and engaged in many national and local activities. By 2014, a stronger connection with the international SDN seemed natural, and a transition to SDN Netherlands was realised.

View chapter
Local chapter New Zealand

New Zealand

The New Zealand Service Design Chapter provides a platform to bring practitioners, academics, students, and organizations together to develop, promote and strengthen the knowledge and practice of Service Design in New Zealand.

View chapter
Local chapter Norway

Norway

Service Design Network Norway aims to be a community to share and discuss ideas, experience and challenges within service design.

View chapter
Local chapter Peru

Peru

Service Design as a disciple has been around for 1-2 years. Businesses have been learning about design thinking and its application for problem-solving. Many services have been reinvented and improved, as well as many products which have used it to enhance its user’s experience.

View chapter
Local chapter Poland

Poland

The vision of the SDN Poland evolved in the creative process of service design workshop, which gathered the chapter’s founding members. As a result of the workshop, we came with a motto for the first year of activity: “The New Reality”, which suggests user anticipation of progression of economic value (in use): from commodities, through goods to services and experiences.

View chapter
Local chapter San Francisco

San Francisco

We hope to engage the local design community and growing interest in service design and to make San Francisco the United States' west coast hub for service design practitioners.

View chapter
Local chapter Saskatchewan

Saskatchewan

Our vision for the Service Design Network Saskatchewan Chapter is support the growth of service design in the province to a more broadly accepted practice and community.

View chapter
Local chapter Shanghai

Shanghai

we intend to work with a cross-disciplinary team to co-create a service design ecosystem, with the goal of creating a value-chain that enable social innovations to create business value and social value. We intend to collaborate closely with SDN branches in Beijing, Taiwan, and other locations to help elevate awareness of Service Design in Eastern China while building a Shanghai team with both local and global vision.

View chapter
Local chapter South Korea

South Korea

As a national chapter, SDN South Korea aims to serves as a window of communication between the South Korean and global service design communities.

View chapter
Local chapter Spain

Spain

Spain has a long established and healthy Service Design community with regular events happening all over the place throughout its main cities. We’re a friendly bunch coming from corporations, studios, agencies, universities and quite frankly many different walks of life. Everybody’s welcome to join the meetups as long as you’re in for some sharing and learning, quite possibly with a caña to wrap it up :)

View chapter
Local chapter Taiwan

Taiwan

SDN Taiwan is committed to serve service design community in Taiwan by connecting practitioners, sharing knowledge, and co-creating value. Currently, SDN Taiwan is promoting service design on talent development, organization implementation, and social impact. We also like to co-work with service design practitioners around Asia to develop Asia's service design practice.

View chapter
Local chapter Turkey

Turkey

SDN Turkey is committed to raise awareness of Service Design in Turkey. To do this, SDN Turkey aims to foster a community of people from different pillars of the discipline's reach. SDN Turkey focuses value creation in three important areas: Advocacy, Education, and Connection.

View chapter
Local chapter UK

UK

SDN UK represents and connects the UK’s Service Design industry. Service Design is an established practice within the UK, with some great companies blazing the trail. SDN UK aims to serve the service design community in the UK by being open, collaborating and amplifying what's going on in the community.

View chapter
Local chapter Ukraine

Ukraine

Service Design in our country is at an initial level at the moment. This means that only small part of the population has a real understanding of holistic design importance (not just a visual one). By engaging in the Chapter's activities, we plan to involve people in service design and maintain appropriate development service design approach. Our plan is to create and build an expert base of designers, who we would like to involve in our Chapter through events. Popularization among the businesses will be carried out by running real projects and achieve practical results.

View chapter
Local chapter Washington DC

Washington DC

We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.

View chapter