Going Beyond Museum Walls - A Service Experience Case Study
How might the Kohl Children’s Museum increase awareness and visitorship? The challenge was coupled by the fact the museum resides in the suburbs of Chicago, nor is it easily accessible by public transportation.
Service Designer: Thomas Brandenburg & Twisha Shah-Brandenburg, Professors; Student team: Jishu Pradeep, Madiha Muqeet, Morgan Peters, Xing Chen, and Yu Sha
Service Provider: Kohl Children’s Museum
Industry: Media & Entertainment