Headline Creating a strong community and expanding horizons together

Creating a strong community and expanding horizons together

If 75% of Portugal's economy is a service-based economy. How might we deliver better services in this country?

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Headline Building SDN Portugal I A participant retrospective blog

Building SDN Portugal I A participant retrospective blog

That's how we started the second session of SDN in Portugal, this time in Porto. Hospitals, supermarkets, public services, you name it! Many dissatisfied answers flew up in the air and people seemed restless and motivated to change this scenario. What was the outcome? A provoking and full-power co-creation session with 30 new community members.

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Headline Building SDN Portugal I Lisbon I December 13

Building SDN Portugal I Lisbon I December 13

Around 30 people got together, in Lisbon, to share their views, experience and help to shape what kind of chapter they want Service Design Network to build in Portugal.

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Latest Chapter Events


Chapter events Service Design & Agile | SDN Talks @Catolica

Service Design & Agile | SDN Talks @Catolica

É hoje em dia quase impossível falar de transformação digital, sem mencionar metodologias como Service Design ou Agile.

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Chapter events Service Design Network Portugal Chapter | Launch Event

Service Design Network Portugal Chapter | Launch Event

Quantas vezes mais iremos ter experiências frustrantes enquanto usamos serviços? Interações com serviços públicos que não consideram as reais necessidades das pessoas, call centers que fornecem informações confusas, serviços digitais com fluxos labirínticos ou programas de cursos do ensino superior que parecem estar apartados da realidade, são experiências que deviam acabar.

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SDN Portugal

Portugal
Service Design has been a growth in awareness for both private and public sector in Portugal for the past decade. The current scenario has been influenced by niches of practitioners with international experience and academics. The growing adoption of these methodologies are addressing slowly but steady innovative outcomes and digital transformation within organizations.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

Chapters Website