Are you passionate about growing the service design community in your region with SDN? We share our brand, knowledge and the network with you!


Is there a SDN chapter in my area?

Check out our chapter overview. If there is no one, you can build a chapter in your area if you are interested in.


How is the process of chapter applicaiton?

  1. Build your team (minimum three people): We are looking for a variety of qualification on the three founding members. All three founding members need to be member of the SDN, rooted in the coummunity and experts in service design.
  2. You are free to layout your application with the provided criteria below. Please send it to in PDF form.  
  3. SDN HQ will review the application and schedule a call with your team.
  4. Once your application is approved, we start a 3 months building phase where the SDN will be support to chapter to get started and form the chapter organization.
  5. Afterwards, we review the status and growth of the chapter to see the opportunity of  moving your chapter from building phase to official.


Your chapter application should include the following information: 

  1. Information of (minimum three) co-founders: Name, Email, Skype, Job title, Relation with service design, Motivation, linkedin profile ifit's available
  2. Information of your chapter team: Address (to receive parcels sometimes!), Today's service design in your region, Chapter vision
  3. Plan of your first chapter event: Research on service design corporates/ institutions in your region (contact list), venue, date, budget plan, target group, event scale and the theme


How is the relationship between SDN and its chapters?

Service Design Network gGmbH acknowledges its chapters as a branch of the SDN. Our chapters are autonomously incorporated and managed volunteer non-profit organisations. The SDN gGmbH supports each chapter by sharing the value of the brand, copyrights, formats, templates, manpower, communication channels and a network to help them trigger service design activities in their region. Chapters support the Global Network by actively enlarging its community. Chapters also serve as bridges between the international organisation and local interest by transferring the global activities into relevant local topics, and by bringing the local intelligence to the global network.

What value does opening a chapter bring to those opening it? Do we get access to materials etc?

As a chapter of the Service Design Network, you will receive an exclusive access to our valuable data bases, network and branded materials that you can use for your chpater activiteis.

  • Receive the online presence of your Chapter in the SDN website
  • Access to SDN Chapter's linkedin group. Meet the community leaders from all over the world! 
  • Receive the right to utilise the name "SDN" in its official chapter name in order to acknowledge its affiliation with the Service Design Network. The chapter has the right to use the provided SDN gGmbH brand identity to present and to communicate about their chapter.
  • Special access to the SDN members in your region
  • Exclusive access to the annaul Service Design Global Conference (discount, chapter's lunch, chapter's meeting..) 
  • Contribute to the service design global community by bringing the local intelligence to the global network!

The value of a chapter is also to bring together the community and as founders you will be a part of spearheading the service design community and helping it grow. There are different benefits depending on which discipline you are coming from;

  • some agencies/consultancies get more exposure in the community and therefore more work comes in the door
  • some businesses learn more about an evolving market and can stand at the forefront for understanding the market needs
  • some academics may need the network to find new students, new professors or simply grow their knowledge.

These are just some of the benefits!


Is there a cost involved?

The cost is the yearly SDN membership fee, but with that you also receive all of the membership benefits.



How much manpower would it demand from each member etc?

Your chapter is required to host minimum events (any type of creative activities related to service design) per year. You need to keep your chapter website updated and we encourage you to stay in close contact with the other chapters and the national chapter board. It is not a very formal and strict process. We at the SDN would just like to see you thrive and find ways to support your chapter along the way.

Does this help answer the questions? Feel free to let us know if you have further questions or would like to talk. We are here to help