Is there an SDN Chapter in my area?
Please check out our chapter overview page to find out if there is a local group near you. In the event none exists, we encourage you to consider building a Chapter network in your area!
How does Chapter application process work?
Anyone interested in starting a local Chapter will need to fill out an application. This document will ask for information related to your background, vision, strategy and founding Chapter team members. This information will be shared with our National Chapter Review Board to help us understand the level of expertise of your team, your needs, ambitions, and insight into your local service design community.
- Build your team (minimum three people): We are looking for a variety of qualification on the founding members. All three founding members need to be paying members of the SDN (professional, corporate or academic), rooted in the community and experts in service design.
- Co-founder Experience: The founders are expected to be experts in the service design field who have links to the industry. SDN Headquarters is looking for diverse experience and qualifications from the founding members, for instance, a mix of academia, agency, corporate, freelance or in-house (a service designer working within a company or organisation). Founders should not all work for the same company.
- Membership Requirements: There should be a critical mass of SDN members which the Chapter will increase over time. This means there are a relevant number of paying SDN members (minimum 5) and at least 30 SDN community followers in your region before an application to start building a Chapter can be accepted.
- You are free to layout your application with the provided criteria below. Please send it to email@example.com in PDF form. SDN HQ will review the application, provide feedback and schedule a call with your team before final approval.
- Once your application is approved, we start a 3 months building phase where the SDN will be supporting the chapter to get started and form the organization.
- Afterward, we review the status and growth of the chapter to see the opportunity of moving your chapter from the building phase to the official.
Your chapter application should include the following information:
- Information of co-founders: Name, Email, Skype, Job title, Relation with Service Design, Motivation, LinkedIn profile if it's available
- Information about your Chapter team: Address (to receive parcels sometimes!), Today's service design in your region, Chapter vision
- One year plan: An outline of Chapter activities for the first year. Outline your research into service design corporates/institutions in your region including a contact list. Show the venue, date, budget plan, target group, event scale and the theme for each event.
- Strategy and Business Plan: A description of service design in your region, your chapter vision and a strategy for chapter development which includes success criteria.
- Resources: How many hours per week could you work on SDN Chapter projects on average? What resources would you have available to share and support your chapter? For instance; company assets, a room or venue for events, a relevant network, sponsors, many active volunteers etc.
How is the relationship between SDN and its chapters?
Service Design Network gGmbH acknowledges its Chapters as a branch of the SDN. Our Chapters are autonomously incorporated and managed volunteer non-profit organizations. The SDN gGmbH supports each Chapter by sharing the value of the brand, copyrights, formats, templates, manpower, communication channels and a network to help them trigger service design activities in their region. Chapters support the Global Network by actively enlarging its community. Chapters also serve as bridges between the international organization and local interest by transferring the global activities into relevant local topics, and by bringing the local intelligence to the global network.