Learn more about these three views into advanced service design doing: collaboration, prototyping, and journey mapping in this SDN Academy Masterclass.

The date is set for one of the most anticipated Service Design event: the Riyadh Service Jam in August 13th -15th 2020

Join the Service Design Network (Twin Cities chapter!) next Wednesday for case study discussion on how we partnered with the University of Minnesota students to bring service design to People Serving People, a local non-profit. When: Aug 12, 2020. 6:30 - 7:30 CT. Zoom Link to join: https://lnkd.in/gZMg-J9 #servicedesign #volunteer #designforgood About Aug Meetup: Our next virtual meet-up will take place on Aug 12th, 6:30-7:30 pm. We'll be sharing the work we've done so far with People Serving People and U of M students. We'll also talk about what's coming up for the project and how you could get involved. Hope you can join us! If you can't join us that night but would still like to volunteer your time and participate in designing and prototyping solutions for PSP, please let us know and we can loop you in. Background on Volunteer Consulting Project with People Serving People (PSP): As you might recall, we started a pro-bono consulting project with PSP last year. A handful of us have been working regularly with PSP and University of Minnesota design students to complete the first phase of the project. This first phase consisted of research, synthesis, and brainstorming of ideas. Our next phase will be design, prototyping, and testing. Hope to see you there!

Istanbul Service Jam will be held online between 7 – 9 August 2020. Global Service Jam, which was held in Germany in March 2011 for the first time and spread all over the world since then, has reached more than 15,000 people with more than 900 events in over 200 cities. Istanbul Service Jam has been organized in Istanbul since 2011 and has developed many collaborations with other editions around the world. The event is open for everyone interested in areas such as service design, interaction design, customer experience. We’re looking for people, involved in an experimental spirit, aims to think, produce, prototyping, testing, and working around the theme set for that year for 48 hours.