Learn how evidence based Service Design is used in the tourism industry in Switzerland through real world case studies. Ask your Service Design questions to Dr. Mauro Luis Gotsch a Service Design enthusiast and Scientific Project Manager at the University of Applied Sciences Graubünden.

Join host Patrício André for a relaxed evening with other Service Design enthusiasts. Meet new friends, hangout and ask Service Design questions.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.