Istanbul Service Jam will be held online between 7 – 9 August 2020. Global Service Jam, which was held in Germany in March 2011 for the first time and spread all over the world since then, has reached more than 15,000 people with more than 900 events in over 200 cities. Istanbul Service Jam has been organized in Istanbul since 2011 and has developed many collaborations with other editions around the world. The event is open for everyone interested in areas such as service design, interaction design, customer experience. We’re looking for people, involved in an experimental spirit, aims to think, produce, prototyping, testing, and working around the theme set for that year for 48 hours.

In this moment when we all have to live with the restrictions of social isolation, we are promoting our second free online event with the theme Leadership and Employee Experience.

Covid-19 has altered the way we live and work in fundamental ways. To survive and thrive organizations need to slow down and reflect on how our world, our work, and our work lives will change from this point.

We will discuss practical and actionable Service Design methodologies, tools, tips and tricks to make you a better service designer.