Headline Q&A: Applying Service Design within a Financial Institution

Q&A: Applying Service Design within a Financial Institution

On October 13th, Natalie Kuhn did a talk for the Service Design Network New York Chapter and the community had A LOT of great questions, only some of which she could answer on their Zoom call. To do the rest of the questions justice, she sat with them and wrote out her responses here.

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Headline Workshop with Alexandra Fiorillo: Designing for Equity, Inclusion, and Impact

Workshop with Alexandra Fiorillo: Designing for Equity, Inclusion, and Impact

The Service Design Network New York Chapter hosted Alexandra Fiorillo for a (virtual) workshop entitled “Designing for Equity, Inclusion, and Impact.”

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Headline George Aye on “Understanding Power and Privilege in Design”

George Aye on “Understanding Power and Privilege in Design”

“For all the talk about being human-centered, one very human factor often gets overlooked — a basic understanding of how power operates in relationships between people.” — George Aye, “Design Education’s Big Gap: Understanding the Role of Power”

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Headline Celebrating Service Design Day with the Emergency Design Collective

Celebrating Service Design Day with the Emergency Design Collective

What is Service Design Day? SDD is a day dedicated to service design enthusiasts. It’s a world-wide event that launched in 2016 to bring together people from different backgrounds and disciplines across the globe to celebrate service design, raise awareness, and create impact in the world around us. This year SDN New York spotlit the Emergency Design Collective (EDC).

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Latest Chapter Events


Chapter events Talk & Discussion: Applying Service Design within a Financial Institution

Talk & Discussion: Applying Service Design within a Financial Institution

"Why would a DESIGNER want to work for a BANK? Aren't you worried you will get bored?"

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Chapter events Interactive Session: Design Governance. How to Run Design Practices

Interactive Session: Design Governance. How to Run Design Practices

Design is the art and craft of evaluating problems and making decisions leading to their resolution.

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SDN New York

New York
The New York City Service Design Network chapter aims to strengthen and grow the Service Design community within the New York area.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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