Headline Why is Good Design so Hard to Do?

Why is Good Design so Hard to Do?

Our SDN DC chapter spends an evening with George Aye from Chicago's Greater Good Studio

Continue reading
Headline Service Design Day Happy Hour!

Service Design Day Happy Hour!

Friday afternoon, around 40 designers from the NOVA and DC region gathered after work at Dirty Habit in DC to celebrate Service Design Day.

Continue reading
Headline Combining Design, Lean Startup, and Agile Approaches to reduce uncertainty

Combining Design, Lean Startup, and Agile Approaches to reduce uncertainty

Shilpi Kumar and Service Designers of DC join at Fannie Mae to discuss how to use design, lean, and agile processes in harmony

Continue reading
Headline Part 2: UX and Service Design

Part 2: UX and Service Design

This event was the second part of the 3-part series of conversations on the intersections of Service Design (SD) with User Experience (UX) and Customer Experience (CX).

Continue reading

Latest Chapter Events


Chapter events Service Design & Customer Experience: An Expert Panel

Service Design & Customer Experience: An Expert Panel

This will be the third event in our series on the evolution of service design. Building on the success of our previous discussions, this upcoming conversation is not to be missed.

View Event
Chapter events Why is Good Design so Hard to Do? An Evening with George Aye

Why is Good Design so Hard to Do? An Evening with George Aye

When it comes to social design, we often hear debates over terms, categories, and taxonomies: Should we call it design for social change? What about design for social innovation, or social impact?

View Event

Discover all Chapters

SDN Washington DC

Washington DC
We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.
Read more

SDN Chapters

Welcome to Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

Chapters Website