Headline SDGC19 Filmfest: Talks from the SDN Global Conference with special guests Birgit Mager & Shelley Evenson

SDGC19 Filmfest: Talks from the SDN Global Conference with special guests Birgit Mager & Shelley Evenson

A truly inspiring evening with SDN founders Birgit Mager and Shelley Evenson reliving SDGC in Toronto and talking about the evolution of Service Design.

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Headline Part 3: Service Design & Customer Experience - An Expert Panel

Part 3: Service Design & Customer Experience - An Expert Panel

Expert panelists from both private and public sector come together to examine the intersections of service design and customer experience.

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Headline Why is Good Design so Hard to Do?

Why is Good Design so Hard to Do?

Our SDN DC chapter spends an evening with George Aye from Chicago's Greater Good Studio

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Headline Service Design Day Happy Hour!

Service Design Day Happy Hour!

Friday afternoon, around 40 designers from the NOVA and DC region gathered after work at Dirty Habit in DC to celebrate Service Design Day.

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Latest Chapter Events


Chapter events SDGC19 Filmfest - with Special Guests Birgit Mager & Shelley Evenson

SDGC19 Filmfest - with Special Guests Birgit Mager & Shelley Evenson

We are excited to bring a piece of Service Design Global Conference to DC, with our 3rd annual movie night, and this time we’ll be joined in person by SDN co-founders Birgit Mager and Shelley Evanson!

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Chapter events Service Design & Customer Experience: An Expert Panel

Service Design & Customer Experience: An Expert Panel

This will be the third event in our series on the evolution of service design. Building on the success of our previous discussions, this upcoming conversation is not to be missed.

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SDN Washington DC

Washington DC
We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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