We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.
Friday afternoon, around 40 designers from the NOVA and DC region gathered after work at Dirty Habit in DC to celebrate Service Design Day.
Shilpi Kumar and Service Designers of DC join at Fannie Mae to discuss how to use design, lean, and agile processes in harmony
This event was the second part of the 3-part series of conversations on the intersections of Service Design (SD) with User Experience (UX) and Customer Experience (CX).
Conversations about the differences between service design and fields such as UX/CX/product design / change management/ anthropology etc. miss the point – service design has grown from these fields.
Join us to celebrate Service Design Day with a summer social and happy hour!
Companies are continually trying to re-invent themselves by adopting methods such as Design Thinking, Six Sigma, Lean Startup and Agile.
Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.
