Headline A Mindset for Service Design: a Logic to the Madness

A Mindset for Service Design: a Logic to the Madness

In a three-part series, Mauricio Manhaes, Design Researcher and Professor shared what is required for a shift in mindset to practice service design and how systemic change is a part of it.

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Headline Service Design Day 2020- Pecha Kucha Night

Service Design Day 2020- Pecha Kucha Night

In celebration of Service Design Day, Designers from all over the world tuned in for five enticing Pecha Kucha presentations in honor of this year’s theme “Do Good - Give Back.”

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Headline Open Space Technology: A Virtual Connect & Learn

Open Space Technology: A Virtual Connect & Learn

Hungry for thought partnership and design conversations, members from the DC design community virtually gathered for our first web based event.

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Headline Service Design DC 2020 Happy Hour Kickoff

Service Design DC 2020 Happy Hour Kickoff

Kicking off the new year with a new leadership team, and continuing the growth of DC’s Service Design community.

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Latest Chapter Events


Chapter events DC Design Week: Pecha Kucha 2.0

DC Design Week: Pecha Kucha 2.0

As part of DC Design Week 2020, we will be hosting our second installment of five Pecha Kucha presentations, this time centered around the theme, “Celebrating the voices of DC’s creative community.”

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Chapter events A Mindset for Service Design: a logic to the madness (three - part series)

A Mindset for Service Design: a logic to the madness (three - part series)

This three part series “A mindset for service design: a logic to the madness” presented by Mauricio Manhaes,, is co-hosted by the SDN chapters of Pittsburgh, Atlanta and DC.

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SDN Washington DC

Washington DC
We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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