Headline Adaptive Path at Capital One Presents: A Guide to Service Blueprinting

Adaptive Path at Capital One Presents: A Guide to Service Blueprinting

The stars finally aligned, and we're so thrilled to bring back this much sought-after workshop which we had to cancel last year due to inclement weather!

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Headline Bringing a slice of Amsterdam to DC: SDN Global Conference Filmfest

Bringing a slice of Amsterdam to DC: SDN Global Conference Filmfest

On December 1st, twenty members of SDN DC gathered at the Open Gov Hub to view a selection of presentations from the 2016 SDN Global Conference and engage in discussion and debate

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Headline Creating a Service Design District

Creating a Service Design District

On August 17, eight designers traveled to the SE quadrant of Washington, D.C. for the first SDN Chapter meeting and planning session. Many of us there had yet to meet one another face to face. This post provides an update to our first community planning meeting.

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Headline DC Service Jam 2017

DC Service Jam 2017

DC hosted its’ 4th Annual Service Jam this year, in at the beautiful and open studios of Maga Design. This marked the first jam that was organized in partnership with our SDN Washington DC chapter.

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Latest Chapter Events


Chapter events Book Club Night: TISDD

Book Club Night: TISDD

There's a new player in the world of service design books, and it's extraordinary. Come discuss it with your fellow Service Design DC members!

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Chapter events Take 2! Adaptive Path at Capital One Presents: A Guide to Service Blueprinting

Take 2! Adaptive Path at Capital One Presents: A Guide to Service Blueprinting

We are thrilled to host Adaptive Path Service Designer, Andrea Fineman, who will be joining us from San Francisco to present a workshop on service blueprinting.

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SDN Washington DC

Washington DC
We believe that Service Design fuels innovation inspired by people and helps create better customer and citizen experiences. We aim to become a growing community of Service Design professionals dedicated to furthering the practice of Service Design in the Washington DC metro area - providing opportunities for professional, sharing intellectual capital and thought leadership.
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SDN Global

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

Global Website