What is change management and why do organizations need it? During this interactive 2 hour workshop, we will dive into an overview of change management, identify key challenges, best practices and discuss how we can leverage design thinking principles to

The NYC Service Design Collective is thrilled to partner with Capital One's Design Pro Bono Team to host Social Table! Social Table is a lightning talk series with a focus on social impact design. In one hour, a handful of speakers give six minute presentations on their experiences and projects back to back. Topics all delve into the space of social impact, charitable work, and designing for good.

The Mayor’s Office for Economic Opportunity, NYC opportunity, launched the Service Design Studio a year ago to make public services more accessible to all New Yorkers. With their small but powerful team of four they have surpassed their own expectations and have truly been making an impact. The NYC Service Design Collective looks forward to helping them celebrate by inviting them to share their vision and story after a year's worth of hard work!

We are excited to welcome Joe Macleod to New York from Stockholm! He has generously offered to come speak to us about his most recent book "Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t."

This bootcamp introduces you to co-design through dynamic and interactive workshops explaining how co-design is used within the service design process.

This two day bootcamp introduces you to fundamental skills in user research, understanding the methods that enable us to identify the needs of service users, the real people who use our services.