The 2020s are off to a tumultuous start--and this sort of volatility, uncertainty, complexity and ambiguity (VUCA) requires us to consider new approaches to living and working well. So how do we put calls to "reimagine work", "rethink success" and "get comfortable being uncomfortable" into practice?

You want to create a product that will change the world, but what happens if it actually does? How will it impact the way that humans behave? How our democracy works? Will your user’s data be hacked? Will millions of people lose their jobs?

To celebrate the launch of the latest issue of Service Design Network's journal "Touchpoint" we have invited Jesse Grimes and Mike Pinder to share their perspectives.

What’s better than participating in a Service Safari? A PIZZA Service Safari hosted at local spots around Greenwich Village!

Six-day hands-on minds-on immersive training on designing services for commissioned business cases. This training is intended for all types of managers from all walks of life. By participating in a service design project that solves a ‘real’ service problem or yield an opportunity, participants will apply tools and methods to design service concepts, processes, and systems in a manner that enables the value-in-use; i.e. experiences that happen over time and across different touchpoints and channels.

Calling all service designers! Now is the time to ready yourself for the Service Design Global Conference which features two full days of great talks, panel discussions and workshops, all taking place in the dynamic capital of Denmark. Taking place October 22-23, 2020 with exclusive pre-conference events on October 21, this is event is assuredly not to be missed.