
Talk & Discussion: Applying Service Design within a Financial Institution
"Why would a DESIGNER want to work for a BANK? Aren't you worried you will get bored?"
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"Why would a DESIGNER want to work for a BANK? Aren't you worried you will get bored?"
Design is the art and craft of evaluating problems and making decisions leading to their resolution.
How might we design products and services with a lens towards equity and inclusion for maximum impact? How might we use a design process to help build equity and inclusion with underinvested communities?
Recent events are a sobering reminder of our country's long and troubled history of racial inequality and injustice. Design is not immune to this. We have a responsibility to shine light on factors at play within our own space as well as to consider actions we can take to be better.
Virtual SDGC20 took place on October 22-23, 2020 in our online space. This year we were joined by over 800 guests from 50+ countries. We are grateful for the love and support of the 800+ of you that participated at Virtual SDGC20! Our dream of bringing our community at scale together despite the challenging times became a reality.
Create a resilient strategic plan that puts your organisation on solid footing now and in the future.