To celebrate the launch of the latest issue of Service Design Network's journal "Touchpoint" we have invited Jesse Grimes and Mike Pinder to share their perspectives.

What’s better than participating in a Service Safari? A PIZZA Service Safari hosted at local spots around Greenwich Village!

“Cities have the capability of providing something for everybody, only because, and only when, they are created by everybody.” - Jane Jacobs

Designers are no longer working only in design studios. Private sector companies, mid-large sized consultancies, start-ups, governments have now in-house design teams.

Six-day hands-on minds-on immersive training on designing services for commissioned business cases. This training is intended for all types of managers from all walks of life. By participating in a service design project that solves a ‘real’ service problem or yield an opportunity, participants will apply tools and methods to design service concepts, processes, and systems in a manner that enables the value-in-use; i.e. experiences that happen over time and across different touchpoints and channels.

Calling all service designers! Now is the time to ready yourself for the Service Design Global Conference which features two full days of great talks, panel discussions and workshops, all taking place in the dynamic capital of Denmark, Copenhagen. Taking place October 22-23, 2020 with exclusive pre-conference events on October 21, this is event is assuredly not to be missed.