Headline Behavioural Economics - May 2019

Behavioural Economics - May 2019

Tēnā rawa atu koe to Shane Ngan from Department of Internal Affairs for an entertaining and informative session. Shane shared his Behavioural Economics journey and a few fun exercises.

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Headline Better Rules, Better Outcomes - March 2019

Better Rules, Better Outcomes - March 2019

Thank you very much to Nick Vaughan from Inland Revenue Department for taking us through the Better Rules for Government work. Designing the customer in from the start.

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Headline Visual Storytelling

Visual Storytelling

Stefanie McKnight from Inland Revenue Department did a wonderful job stepping in at such short notice to share her insights and experience about visual storytelling.

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Headline SDGC 2018 Dublin - playback

SDGC 2018 Dublin - playback

Matt McCallum and Margaret Fraser were fortunate enough to attend SDGC 2018 in Dublin. And we were fortunate enough that they were prepared to share their highlights with us :)

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Latest Chapter Events


Chapter events Lifewise: adapting service design for marginalised people

Lifewise: adapting service design for marginalised people

Lifewise is a charitable trust providing services to marginalised people. These span child & parent education, foster care, community social work, housing, health, addiction, and disability services, home care and K Road's Merge Cafe. Lifewise also runs the Lifewise Big Sleepout to raise funds towards tackling homelessness in Auckland. Zoe Truell and her team will talk about the challenges and successes of adapting service design to work with marginalised people.

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Chapter events Better rules, better outcomes

Better rules, better outcomes

PLEASE NOTE, THIS EVENT IS IN WELLINGTON. Nick will be taking us through an approach that supports you being involved much earlier in the legislative design world.

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SDN New Zealand

New Zealand
The New Zealand Service Design Chapter provides a platform to bring practitioners, academics, students, and organizations together to develop, promote and strengthen the knowledge and practice of Service Design in New Zealand.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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