Headline Black Swan Events: Service Design to Prepare for the Future

Black Swan Events: Service Design to Prepare for the Future

Our expert panel of Service Design practitioners discuss and share their learnings from various Service Design case studies, Transformational projects, as well as tools and methodologies, such as Future-Casting and Strategic Foresights, to prepare businesses with new and unexpected business environments.

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Headline The Next-Gen Service Designer

The Next-Gen Service Designer

A panel of service design, and education experts from around the world including Mauricio Manhaes, Ph.D, Jennifer Abernathy, Marc Fonteijn, and Colin Proctor.

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Headline Journey Maps OPS: A customer-centric management for agile teams

Journey Maps OPS: A customer-centric management for agile teams

Interview with Marc Stickdorn, acclaimed author of "This is Service Design Thinking" and "This is Service Design Doing" will discuss using Journey Maps as a customer-centric management tool for agile organizations.

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Latest Chapter Events


Chapter events Service Design Activation & Adoption: Aric Wood

Service Design Activation & Adoption: Aric Wood

We will have Aric Wood, CEO of XPLANE, we will discuss Service Design visualization, adoption and activation.

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Chapter events Service Design in Government: With Iran Narges + Aza Damood

Service Design in Government: With Iran Narges + Aza Damood

We will have Iran Narges from the City of San Francisco and Aza Damood from Fannie Mae, Washington D.C.

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SDN Dallas

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Welcome to SDN Dallas!
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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