Promote service design and make organisations see the real value of service design, namely designing better services by putting the customers first. Grow a network of practitioners and enthusiasts.
On July 31st we had the first accredited service design masterclass in Sofia.
The event was organised within the frames of the Bulgarian presidency of the Council of the EU
Small, but loyal community keeps gathering to showcase the application of service design in Bulgaria.
This year, we co-organized Sofia Service Jam
Based on design thinking, service design is truly the next big competitive advantage for the business. With user-centred design at its heart, service design is about the design of services. In a digital age, it’s hard to imagine designing services without data and technology. But technology itself won’t solve a user’s problem and create a delightful experience.
A dynamic hands-on workshop introducing Service Design Thinking tools for service innovation and organisational transformation
Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.
