Five teams solved a problem we all face.

The last Service Design Thinking workshop was fun and inspirational.

Five teams solved a problem we all face by talking to customers, mapping their journey and making it better. It all ended with a design thinking/service design networking event. 

 

More about the event in this short video!

 

Curious to learn more? Join the next masterclass in English in Sofia on February 19-20th!

You can also join certified trainings of the other SDN Accredited Trainers all around the world. Find out where and when.

Related Headlines

SDN Chapters Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.

Continue reading
SDN Global News SDN Next Gen Conference early bird tickets is out!

SDN Next Gen Conference early bird tickets is out!

Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Save the date!

Service Design Global Conference 2023 - Save the date!

We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!

Continue reading
SDN Chapters State of Service Design in Switzerland 2019 Report

State of Service Design in Switzerland 2019 Report

Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.

Continue reading