The last Service Design Thinking workshop was fun and inspirational.
Five teams solved a problem we all face by talking to customers, mapping their journey and making it better. It all ended with a design thinking/service design networking event.
More about the event in this short video!
Curious to learn more? Join the next masterclass in English in Sofia on February 19-20th!
You can also join certified trainings of the other SDN Accredited Trainers all around the world. Find out where and when.
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
Share your thoughts
0 RepliesPlease login to comment