The last Service Design Thinking workshop was fun and inspirational.
Five teams solved a problem we all face by talking to customers, mapping their journey and making it better. It all ended with a design thinking/service design networking event.
More about the event in this short video!
Curious to learn more? Join the next masterclass in English in Sofia on February 19-20th!
You can also join certified trainings of the other SDN Accredited Trainers all around the world. Find out where and when.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available now—your invitation to connect, share ideas, and explore service design's impact on business.
In service design, achieving equity means actively removing systemic barriers so that people – regardless of race, ethnicity, gender, age, ability, or socioeconomic status – can access, engage with, and benefit from services and experiences.
In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.
In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?
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