Based on design thinking, service design is truly the next big competitive advantage for the business. With user-centred design at its heart, service design is about the design of services. In a digital age, it’s hard to imagine designing services without data and technology. But technology itself won’t solve a user’s problem and create a delightful experience.

For a second time we celebrate the Service Design Day on 1st of June. Only this time the celebration in Bulgaria will take place on the 5th of June :)

You are welcome to change the world with us in just 48 hours!

Welcome to the second networking event of Service Design Network in Bulgaria!

This bootcamp introduces you to co-design through dynamic and interactive workshops explaining how co-design is used within the service design process.

This two day bootcamp introduces you to fundamental skills in user research, understanding the methods that enable us to identify the needs of service users, the real people who use our services.