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Community Knowledge Your Conference Will Only Be As Good as Your Coffee

Your Conference Will Only Be As Good as Your Coffee

Conferences are about people connecting., and yet a conference is made up of a crowd of strangers...

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A Taste of the Dutch Flavour: Beer Testing at SDGC16

Join us and experience the world of Dutch beer in Amsterdam at the end of October.

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Event

Guess who is going to be the winner of the Service Design Award 2016

We are very proud of the wonderful projects that were shortlisted for the Service Design Award. SDN Members can take a closer look at at all 17 nominated projects in our case study section.

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Service Design and CX: Friends or foes?

The wide umbrella of Design encompasses many disciplines and for service design specifically, one acronym has triggered more consternation than others: CX. The new Touchpoint Vol. 8 No. 1 takes a look at the overlap and contrasts between service design and CX and ask the question: “Are they friends or foes?”.

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Latest events


Global Conferences

Service Design Global Conference 2016 Amsterdam

Become part of the community and join SDGC16 in buzzing Amsterdam!

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SDN Finland

SDN MeetUp with TEM 19.5.

Ministry of Employment and the Economy (TEM) welcomes you to our joint May SDN Meetup

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Discover Service Design Network

Touchpoint Journal

Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.

Dive into Touchpoint

Local Chapters

Looking to connect with local peers? SDN chapters are vibrant communities in which service designers can connect, create and exchange knowledge at a local level. Join one of the existing chapters or build a new one in your country or area.

Find your local chapter

Personal Profile

Make your mark! Create your own profile and establish yourself within the SDN community! With your personal profile on our website you will be visible to a global community of service design newcomers and experts: potential clients, peers and partners.

Meet our community

Community Knowledge

Share the love! SDN encourages you to share your thoughts and insights with the service design community. This is where our community publishes articles, projects and case studies.

Browse their latest articles

Latest jobs


Innovation & Design Consulting Director

Araamis is looking for an Innovation & Design Consulting Director to lead the practice at the Innovation & Design Group. This role is for professionals with 12+ years in Service Innovation & Design.

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Associate Manager, Service Design

Araamis is looking for a lead-level Associate Manager to join the Service Design team at the Innovation & Design Group (IDG). This role is for professionals with 8+ years in Service Design.

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Program Manager, Innovation & Design Group

Araamis is looking for a Programme Manager to join the Innovation & Design Group (IDG). The program manager is to lead the design and execution of innovation and transformation programs.

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Associate Manager, User Experience

The Innovation & Design group (aka the creative bunch) at Araamis is looking for a Associate Manager - User Experience in Riyadh.

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Latest case studies

Case Study On the Same Page

On the Same Page

This project is nominated for the Service Design Award 2016 in the category: Non-profit/ Public sector, Student work.

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Case Study Leaving Care Service

Leaving Care Service

This project is nominated for the Service Design Award 2016 in the category: Non-profit/ Public sector, Student work.

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Case Study Kingdom- Knight Moves

Kingdom- Knight Moves

This project is nominated for the Service Design Award 2016 in the category: Methodology, Professional work.

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Case Study Radical Change- Doberman

Radical Change- Doberman

This project is nominated for the Service Design Award 2016 in the category: Non-profit/ Public Sector, Professional work.

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