Service Design Network (SDN) is the leading non-profit organisation committed to global growth, development and innovation within the practice of service design. Working in partnership with a collective of service design professionals and other engaged shareholders, SDN fosters an open-minded network focused on knowledge-sharing and exchange.
Congratulations on your well-deserved success to all Service Design Award 2019 Winners and Finalists! The much anticipated, Service Design Award ceremony was a huge success, taking place on October 10, in the magnificent Toronto.
With the global conference approaching, we got in contact with one of the conference's organisers, Chris shared with us his valuable insights and 'sneak peaks' on this year's edition of the conference.
In anticipation of the Service Design Global Conference in October we spoke to Shannah Segal, one of the local organisers of the conference. Listen to find out about the theme of the conference, what to look forward to and where to visit in Toronto. And get excited about the conference!
The SDN has announced all Service Design Award 2019 finalists, whose work is internationally recognised as a benchmark of world-class service design.
SDGC19 just wrapped and you already feel the Post Conference Blues? - Not with us! Join us at the SDGC19 Post Conference Event at LOFT33.
The Global GovJam is unique for its focus on public services, we Jam to understand and meet the needs of citizens and the people who serve them.
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts alike.
Looking to connect with your local peers? SDN chapters are vibrant communities where service designers can connect, create and exchange knowledge at a regional level. Join one of the existing chapters or build a new one in your country or area.
Make your mark! Create your profile and establish yourself within the SDN community! With your profile on our website, you will be visible to a global community of service design newcomers and experts; potential clients, peers and partners.
Learn more from and about the individuals and organisations that make up the SDN network. Interviews with members of the community can be found here as well as insights from many more concerning the latest news, trends, tools and techniques shaking up the industry.
We want to hear from you too! Join the conversation by sharing your thought pieces today.
This is an excellent opportunity for an ambitious and talented individual, who thrives within a challenging, diverse and creative environment.
Porsche Consulting is setting up a new Innovation Lab at Berlin. We're looking to recruit 2 senior service designers into Berlin to manage the lab, lead engagements and represent the group
SCAD Savannah seeks an Associate Chair for the university’s highly innovative service design program. SCAD is the first university in the US to offer BFA and MFA degree programs in service design.
SCAD, the first university in the United States to offer BFA and MFA degree programs in service design, is looking for an enthusiastic educator with a thorough understanding of service design.
How might the Kohl Children’s Museum increase awareness and visitorship? The challenge was coupled by the fact the museum resides in the suburbs of Chicago, nor is it easily accessible by public transportation.
Service Designer Thomas Brandenburg & Twisha Shah-Brandenburg, Professors; Student team: Jishu Pradeep, Madiha Muqeet, Morgan Peters, Xing Chen, and Yu Sha
Service Provider Kohl Children’s Museum
Industry Media & Entertainment
The aim is to represent processes by which the social participation of young people, who are not in education, employment, or training (NEET), can be activated and supported utilizing service design.
Service Designer Sanna Haapanen, Tuija Suikkanen-Malin, Tiina Kirvesniemi
Service Provider South-Eastern University of Applied Sciences
Industry Education
How could our company leverage our Net Promoter Score (NPS) metrics to make business decisions and drive experience innovation?
Service Designer Molly Fuller
Service Provider Harken Health
Industry Healthcare
Use service design to increase effective the adoption rate through an optimization of the pet adoption service and provide adopters with proper assistance, at the same time lightening the burden of staff and making better use of the kindness of volunteers.
Service Designer Shih-Min Hong
Service Provider Taiwan pet adoption services
Industry Government
