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SDGC17 Service Design at scale: Register Now

This year the Service Design Network is hosting the 10th Service Design Global Conference in Madrid. Under the theme, 'Service Design at scale', the SDN would like to celebrate this anniversary with you, in the majestic capital of Spain, 2-3 November. Get your Early Bird ticket until 6 June!

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Service Design Day - Get Ready for June 1st!

The Service design community celebrates Christmas, New Year and... June 1st! We want to celebrate our second international Service Design Day with you. We invite everybody to gather and unite their voices under the hashtag #ServiceDesignDay on June 1st.

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SDN U.S. National Conference: "Service Design Within US”

Service design in the US is rapidly becoming an internal capacity. The first national SDN conference will focus on how service design is evolving as an internal discipline within organizations of all types and sizes.

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Service Design Award 2017 call for entries

The Service Design Award 2017 is now open for entry! It is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals.

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Latest events


Other Events

Service Design South 2017

A 6 days immersive learning experience on the theory and practice of service design

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Other Events

Innovation through Service Design - ITSD

SCAD Collaborative Learning Center is offering organizational managers a 3-day intensive program on effective knowledge to lead innovation efforts through Service Design.

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Discover Service Design Network

Touchpoint Journal

Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.

Dive into Touchpoint

Local Chapters

Looking to connect with local peers? SDN chapters are vibrant communities in which service designers can connect, create and exchange knowledge at a local level. Join one of the existing chapters or build a new one in your country or area.

Find your local chapter

Personal Profile

Make your mark! Create your own profile and establish yourself within the SDN community! With your personal profile on our website you will be visible to a global community of service design newcomers and experts: potential clients, peers and partners.

Meet our community

Community Knowledge

Share the love! SDN encourages you to share your thoughts and insights with the service design community. This is where our community publishes articles, projects and case studies.

Browse their latest articles

Latest jobs


Service Design Intern

VirtusaPolaris is looking for a Service Design intern for a four to eight week placement with a potential opportunity for a permanent role.

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Industrial designer / Service designer

We are currently searching for an engaged and experienced designer with genuine curiosity in people and human behavior to join our development team for a permanent position in Stavanger, Norway.

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Senior Service Designer

We are looking for a Senior Service Designer to join our Insight & Design team in London.

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Professor of Practice in Service Design

Aalto University is a community of bold thinkers where science and art meet technology and business. Aalto University has six schools with nearly 20 000 students and more than 400 professors.

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Latest case studies

Case Study

Greenhouses- prototyping change- Transformator Design Group AB

This project is the winner of the Service Design Award 2016 for Systemic and Cultural Change in the Public Sector.

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Case Study

Design-driven Transformation- Deutsche Telekom

This project is the winner of the Service Design Award 2016 for Systemic and Cultural Change in the Private Sector.

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Case Study

eIAC / Intensive Ambulatory Care program- Philips Design

This project is the winner of the Service Design Award 2016 for Best Professional Project.

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Case Study

Apollo- Reinventing The Book Store- Brand Manual

This project is the winner of the Service Design Award 2016 for Best Commercial Project.

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