Good news: the new date(s) for the next Service Design Global Conference 2021 (Shaping Tomorrow) is April 22-23, 2021. We look forward to seeing you in Copenhagen, Denmark soon!

One of the highlights of our year is connecting with the creative service design community at the annual Service Design Global Conference. In light of our current public health situation, we have decided to transform this year’s gathering from an in-person event to a digital experience.

Learn more about ten key principles of service design in this SDN Academy lecture.

You may have had basic Design Thinking training and you may use the Design Thinking methodology in your own work which means you should consider the next step: facilitating Design Thinking sessions.