Good news: the new date(s) for the next Service Design Global Conference 2021 (Shaping Tomorrow) is April 22-23, 2021. We look forward to seeing you in Copenhagen, Denmark soon!

One of the highlights of our year is connecting with the creative service design community at the annual Service Design Global Conference. In light of our current public health situation, we have decided to transform this year’s gathering from an in-person event to a digital experience.

Learn more about these three views into advanced service design doing: collaboration, prototyping, and journey mapping in this SDN Academy Masterclass.

Learn more about ten key principles of service design in this SDN Academy lecture.