Get recognised by the SDN for your knowledge and practical application of service design.

The SDN Accreditation Programme is an independent verification confirming that you have met established criteria and competencies within the field of service design.

We offer four levels of accreditation:

Service Design Practitioner

Service Design Practitioner

“I have fundamental knowledge and some initial practical application of service design principles, processes, methods and tools. Along with that, I am actively engaged within the service design community.”

Pre-requisites:

  • Service design training or 1+ year of experience
  • Completion of 1 capstone/training project
  • Meet core competencies as a service design practitioner

SDN ACCREDITATED STATUS VALID FOR 2 YEARS
INCLUDES 2-YEAR SDN PROFESSIONAL MEMBERSHIP

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Service Design Professional

Service Design Professional

“I have advanced knowledge and practical experience in performing service design at a consistently high level. I also have the capacity to teach fundamental service design concepts and principles. I am actively engaged within the service design community.”

Pre-requisites:

  • 2+ years of experience
  • Completion of 2+ service design projects
  • Meet core competencies as a service design professional

SDN ACCREDITATED STATUS VALID FOR 2 YEARS
INCLUDES 2-YEAR SDN PROFESSIONAL MEMBERSHIP

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Service Design Master

Service Design Master

“I have extensive knowledge, refined skills and prolonged experience in carrying out service design at the highest standards. I also have the capacity to provide advanced service design training and consultation to others in the application of service design within organisations. I am actively engaged with, and demonstrate thought leadership within, the service design community.”

Pre-requisites:

  • 4+ years of experience
  • Completion of 5+ service design projects
  • Meet core competencies as a service design master

SDN ACCREDITATED STATUS VALID FOR 2 YEARS
INCLUDES 2-YEAR SDN PROFESSIONAL MEMBERSHIP

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Service Design Organisation

Service Design Organisation

“As an organisation, we provide service design education, qualification or consultancy at a consistently high standard. Our team has the knowledge and practical experience to carry out service design projects, consultancy initiatives, and/or deliver service design training. Our organisation is actively engaged with, and demonstrates thought leadership within the service design community.”

Pre-requisites:

  • 2+ representatives from your organisation hold either an SDN Service Design Professional or Service Design Master accreditation
  • 1+ SDN Accredited Service Design Professional or Service Design Master from your organisation is engaged in any service design consultancy project and/or training you deliver to your clients

SDN ACCREDITATED STATUS VALID FOR 2 YEARS
INCLUDES 2-YEAR SDN CORPORATE/ACADEMIC MEMBERSHIP

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Uncertain what the right accreditation level is for you? Review our competency checklist here.