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SDN Chapters Insights into the Global Service Design Jam

Insights into the Global Service Design Jam

Adam Lawrence and Markus Edgar Hormeß of WorkPlayExperience joined us during Virtual SDGC20 (October 22-23) to share insights into 10 years of the Global Service Design Jam!

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SDN Global News Our Stance and Activities Against Discrimination and Social Injustice

Our Stance and Activities Against Discrimination and Social Injustice

A message from our President Birgit Mager on behalf of the SDN Leadership Team.

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SDN Global News Understanding the Impact of COVID-19 on the Service Design Sector

Understanding the Impact of COVID-19 on the Service Design Sector

In the lead-in to Service Design Day taking place on June 1, 2020, the Service Design Network is releasing the results of the global survey, Understanding the Impact of COVID-19 on the Service Design Sector conducted during the week of April 21-28, 2020.

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SDN Global News Member Welcome Board

Member Welcome Board

The SDN new Member Welcome Board (Trello) has just launched and it is most assuredly a "must-read" for all. Members both old and new and even those in the making will benefit from an easy to follow path towards maximising your membership and getting the most value from all we have to offer!

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Other Every Issue of Touchpoint Now Available on Issuu!

Every Issue of Touchpoint Now Available on Issuu!

Touchpoint journal is now available for browsing and purchase on the Issuu platform!

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Other New Touchpoint issue; Vol. 11 No. 3 - Service Design and Change Management!

New Touchpoint issue; Vol. 11 No. 3 - Service Design and Change Management!

Discover the newly published Touchpoint Vol. 11 No. 3 - Service Design and Change Management and order your printed or digital copy now!

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SDN Chapter News Evolving How We Work — A Real Life Story About Service Design within a Financial Institution

Evolving How We Work — A Real Life Story About Service Design within a Financial Institution

“Why would a designer want to work for a bank? Won’t your get bored?” Over the course of three years, not only has she never been bored, but she has learned important lessons about applying Service Design within a financial institution, an organization riddled with bureaucracy and red tape.

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SDN Chapter News Back by popular demand: Pecha Kucha 2.0!

Back by popular demand: Pecha Kucha 2.0!

As part of DC Design Week , Service Design DC hosted our second installment of five Pecha Kucha presentations, centered around the theme “Celebrating the voices of DC’s creative community”!

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SDN Global News Service Design Award 2020: The final countodwn

Service Design Award 2020: The final countodwn

Have you done an amazing service design project you would love to share? Use this fantastic opportunity to shake the industry at the very special SDGC21!

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SDN Chapter News Q&A: Applying Service Design within a Financial Institution

Q&A: Applying Service Design within a Financial Institution

On October 13th, Natalie Kuhn did a talk for the Service Design Network New York Chapter and the community had A LOT of great questions, only some of which she could answer on their Zoom call. To do the rest of the questions justice, she sat with them and wrote out her responses here.

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SDN Chapter News Community Reflections: the SDN New York Chapter and Me

Community Reflections: the SDN New York Chapter and Me

An ad hoc series about how community members have discovered the SDN NYC, and why they continue to come back. Each person’s story is unique and we are excited, grateful and warmed by their continued engagement.

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SDN Global News Service Design Award 2020 - Meet our Jury

Service Design Award 2020 - Meet our Jury

Meet our Service Design Award 2020 Jury members – the leading international service design experts. They carefully evaluate each of project submissions in order to award the very best of service design.

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SDN Chapters Interactive Session: Design Governance. How to Run Design Practices.

Interactive Session: Design Governance. How to Run Design Practices.

“Governance is a response to the tension created by ambiguity. The need for a design governance increases as you scale and complexity grows.”

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SDN Global News The 2020 Service Design Award: Celebrating Excellence in Service Design

The 2020 Service Design Award: Celebrating Excellence in Service Design

Innovative services that will reshape how we function as a society are emerging across the globe and rapidly growing in demand as we challenge the repercussions that the COVID-19 pandemic has set upon us.

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SDN Global News Practitioner Accreditation by the SDN is coming soon!

Practitioner Accreditation by the SDN is coming soon!

The SDN is currently developing the Practitioner Accreditation programme, and we plan to launch it in December 2020. Through this accreditation, the SDN will recognise the quality of professionals who possess both theoretical and practical knowledge of service design. Subscribe to our dedicated newsletter and stay up-to-date once this initiative is ready!

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SDN Chapter News Service Design Half-time with Birgit Mager

Service Design Half-time with Birgit Mager

Service Design Half-time brings together Service Design practitioners from across the world to chat about their journey and challenges!

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