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SDN Chapters Call for papers is now open —Touchpoint Vol 16-1 “Bridging Disciplines: Service Design and Product Management”

Call for papers is now open —Touchpoint Vol 16-1 “Bridging Disciplines: Service Design and Product Management”

Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.

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SDN Chapters SDGC24 Replay tickets available for purchase

SDGC24 Replay tickets available for purchase

In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.

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SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

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SDN Chapters Service Design Global Conference 2024 - Virtual tickets still available!

Service Design Global Conference 2024 - Virtual tickets still available!

Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!

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SDN Chapters Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

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SDN Global News Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

What you are about to read is the latest thinking — and hands-on application — around service design and AI.

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SDN Chapters Call for papers extended deadline | Submit your abstract until May 5th

Call for papers extended deadline | Submit your abstract until May 5th

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

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SDN Chapters Designing from Within—Touchpoint Vol.15 No.3 is out!

Designing from Within—Touchpoint Vol.15 No.3 is out!

Designing from Within—Touchpoint Vol.15 No.3 is out!

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SDN Chapter News Event summary: Video viewing SDN Conference 2024

Event summary: Video viewing SDN Conference 2024

A summary of the SDN Netherlands chapter event that was held on November 19, 2024

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SDN Global News Dare to Impact with us at SDN Next Gen Conference 2025

Dare to Impact with us at SDN Next Gen Conference 2025

Calling all students, young professionals and anyone curious about the world of service design! Get ready to unleash your creativity and ideas at the 2025 SDN Next Gen Conference, where we invite you to “Dare to Impact”!

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SDN Chapter News Highlights from the webinar "Embodied Service Design" with Nils Solanki

Highlights from the webinar "Embodied Service Design" with Nils Solanki

We are excited to share the entire recording and transcript of this event with Swiss Service Design Educator and Breath Work specialist Nils Solanki.

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SDN Global News Celebrating the SDN Ambassadors

Celebrating the SDN Ambassadors

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SDN Global News Service Design Award 2024: Meet the Winners

Service Design Award 2024: Meet the Winners

We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2024 winners and finalists!

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SDN Chapters Time to level up your skills with our SDN Academy courses!

Time to level up your skills with our SDN Academy courses!

Here’s what’s coming up at the SDN Academy this autumn and winter! Unlock the power of AI to create innovative services, dive into service design leadership, gain a broader perspective on strategic design, master service design implementation, or elevate your journey management skills. We've got you covered!

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SDN Global News Service Design Award 2024: The Finalists

Service Design Award 2024: The Finalists

The SDN has announced Service Design Award 2024 finalists! Join us in the Public Choice Award, and vote for your favourite project!

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SDN Global News Master Service Design: Get Professional Accreditation by the SDN

Master Service Design: Get Professional Accreditation by the SDN

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

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