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SDN Global News Service Design Global Conference 2019

Service Design Global Conference 2019

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary.

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SDN Global News ‘Touchpoint’ Now Available on Medium

‘Touchpoint’ Now Available on Medium

The SDN is proud to announce that we're now making selected articles from each new issue of Touchpoint available on Medium. Doing so helps fulfil one of our goals of spreading knowledge, insights and awareness of service design to the wider world.

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SDN Global News Touchpoint Anniversary Collection

Touchpoint Anniversary Collection

Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).

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SDN Chapter News Creating a strong community and expanding horizons together

Creating a strong community and expanding horizons together

If 75% of Portugal's economy is a service-based economy. How might we deliver better services in this country?

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SDN Global News Upcoming Certified Trainings by SDN Accredited Trainers

Upcoming Certified Trainings by SDN Accredited Trainers

Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings and events by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!

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SDN Global News Service Design Award 2019 - Call for entries

Service Design Award 2019 - Call for entries

We are delighted to open a call for the Service Design Award 2019, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

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SDN Global News SDN at the IxDA's Interaction19 Conference

SDN at the IxDA's Interaction19 Conference

The SDN is proud to be in Seattle at IxDA's Interaction19 Conference!

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SDN Global News Looking back into a successful 2018

Looking back into a successful 2018

Curious to know what our SDN Accredited Trainers have been doing? Check out some of their amazing achievements in 2018.

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SDN Chapters Meet the SDN Accredited Service Design Trainers

Meet the SDN Accredited Service Design Trainers

Get to know our Accredited Service Design Trainers' approach to Service Design. Find out more about where and in which language they commonly provide their service design trainings, as well as the service sectors they have particular experience in.

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SDN Chapter News Building SDN Portugal I A participant retrospective blog

Building SDN Portugal I A participant retrospective blog

That's how we started the second session of SDN in Portugal, this time in Porto. Hospitals, supermarkets, public services, you name it! Many dissatisfied answers flew up in the air and people seemed restless and motivated to change this scenario. What was the outcome? A provoking and full-power co-creation session with 30 new community members.

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SDN Chapter News Service Design Masterclass Video

Service Design Masterclass Video

The last Service Design Thinking workshop was fun and inspirational.

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SDN Chapter News Building SDN Portugal I Lisbon I December 13

Building SDN Portugal I Lisbon I December 13

Around 30 people got together, in Lisbon, to share their views, experience and help to shape what kind of chapter they want Service Design Network to build in Portugal.

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SDN Chapter News 1 Year Anniversary - Belgian SDN Chapter

1 Year Anniversary - Belgian SDN Chapter

A couple of weeks ago we celebrated our first anniversary and we invited the Belgian service design community to our first birthday party.

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SDN Global News SAVE THE DATE -  Announcing #SDGC19 Toronto!

SAVE THE DATE - Announcing #SDGC19 Toronto!

It’s time to mark your calendars because #SDGC19 is taking place October 10-11, 2019 in Toronto, Canada (pre-conference activities—October 9) and we feel confident you need to be there.

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SDN Chapter News SDN Service Experience Design Masterclass

SDN Service Experience Design Masterclass

Nanyang Polytechnic, School of Design, Service Experience Design Masterclass in collaboration with Royal College of Art from 12-15 November 2018.

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SDN Global News SDN Special Christmas pack!

SDN Special Christmas pack!

The perfect Christmas gift for you and your team! Prepared with love and including all SDN publications to enrich your personal and/or corporate library and welcome a successful 2019!

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