Latest content

SDN Global Service Design Impact Report: Health Sector

Service Design Impact Report: Health Sector

This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!

Continue reading
SDN Global News Service Design Award 2017 - deadline extended to June 27th (23:59 CET)!

Service Design Award 2017 - deadline extended to June 27th (23:59 CET)!

Due to high demand the Service Design Award 2017 deadline has been extended to June 27th (23:59 CET)! It is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals.

Continue reading
SDN Global Service Design Day 2017 was a great success - take a look at the buzz!

Service Design Day 2017 was a great success - take a look at the buzz!

We loved being a part of the 2nd international Service Design Day! Congratulations to everyone who got involved because you managed to make an even bigger buzz than last year, which means more people than ever now know about the amazing power of service design!

Continue reading
SDN Chapter News Mikko Koivisto, pioneer of service design, chosen to receive the Ornamo Award

Mikko Koivisto, pioneer of service design, chosen to receive the Ornamo Award

Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.

Continue reading

Did we miss something?

Submit a Headline
Industry News New Crowdsourcing Service Design Challenge from BILD

New Crowdsourcing Service Design Challenge from BILD

Create smart new distribution channels, touchpoints and POS cooperations for the printed BILD edition.

Continue reading
SDN Global News Congratulations to our SDGC17 Service Design Day ticket winner Orange Bus!

Congratulations to our SDGC17 Service Design Day ticket winner Orange Bus!

In appreciation of your enthusiasm and creative responses to Service Design Day we held an SDGC17 ticket giveaway for the most shared and liked twitter post on June 1st. The competition was open to any individual or organisation from anywhere in the world who posted on under the hashtag #ServiceDesignDay.

Continue reading
SDN Global Great ways to celebrate Service Design Day 2017!

Great ways to celebrate Service Design Day 2017!

The Service design community celebrates Christmas, New Year and... June 1st! We want to celebrate our second international Service Design Day with you. We invite everybody to gather and unite their voices under the hashtag #ServiceDesignDay on June 1st.

Continue reading
SDN Global News Call for Papers: Touchpoint Vol. 9 No. 2

Call for Papers: Touchpoint Vol. 9 No. 2

“Measuring Impact and Value” is the feature theme of the upcoming issue of Touchpoint. We invite you to collaborate on Touchpoint Vol. 9 No. 2 and submit your abstracts by 30th June 2017.

Continue reading

Get your personal profile

Become a Member



Latest content

SDN Global News What content do you want to see on SDN?

What content do you want to see on SDN?

The Service Design Network takes pride in bringing the most relevant and interesting service design related content to our visitors and members on a daily basis. Still, we know that there is a lot we can do to improve our content experience, both for SD experts and those who are very new to the field we aim to champion.

Continue reading
SDN Chapter News SDN Saskatchewan introducing a mentoring program

SDN Saskatchewan introducing a mentoring program

SDN Saskatchewan chapter is seeking input into a service design mentoring program

Continue reading
SDN Global News Open Letter to the Design Community: Stand Up For Democracy

Open Letter to the Design Community: Stand Up For Democracy

The following is an open letter from Prof. Victor Magolin and Prof. Ezio Manzini urging all designers to take action and respond to the crisis that democracy is undergoing in this day in age. SDN supports this initative, and calls on all all service designers to spread the word for a cause inseparable from the core values of our field.

Continue reading
SDN Global News Extreme Customer Orientation In Insurance - Livework

Extreme Customer Orientation In Insurance - Livework

This project was a finalist for the Service Design Award 2016 in the category: Commercial, professional work.

Continue reading
SDN Global News Touchpoint Vol. 8 No. 3

Touchpoint Vol. 8 No. 3

“Business as Unusual” was the theme of the ninth annual Service Design Global Conference held in Amsterdam and it forms the feature theme for the new Touchpoint issue. In its play on words, it recognises that service design is more and more becoming an established way of ‘doing business’, whether in organisations, or in places such as the public sector.

Continue reading
SDN Chapter News DC Service Jam 2017

DC Service Jam 2017

DC hosted its’ 4th Annual Service Jam this year, in at the beautiful and open studios of Maga Design. This marked the first jam that was organized in partnership with our SDN Washington DC chapter.

Continue reading
SDN Chapter News IN FLUX Service Design Conference

IN FLUX Service Design Conference

The conference successfully enabled connections between service designers and researchers. The event created an opportunity for 300 attendees from the private sector, government, academia and NGO's to come together to shape the conversation of a design discipline still finding its voice in Canada. Conference videos and slides are being uploaded if you would like to take a look.

Continue reading
SDN Chapter News SDN DC Jams with community for Pre-Service Jam Happy Hour

SDN DC Jams with community for Pre-Service Jam Happy Hour

SDN DC hosted a happy hour together with other DC-based design organizations, DT:DC, HealthCare Experience Design DC and UNleaded - over 60 people gathered to mingle over food, wine and drinks.

Continue reading