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SDN Global News SDGC19 Tickets for Sale

SDGC19 Tickets for Sale

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

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SDN Global News Service Design Day 2019

Service Design Day 2019

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

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SDN Global News Service Design Award 2019: Call for entries

Service Design Award 2019: Call for entries

We are delighted to open a call for the Service Design Award 2019, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

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SDN Global News Upcoming Certified Trainings by SDN Accredited Trainers

Upcoming Certified Trainings by SDN Accredited Trainers

Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings and events by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!

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SDN Global News Service Design Global Conference 2019

Service Design Global Conference 2019

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary.

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SDN Chapter News Service Design in the Corporate World

Service Design in the Corporate World

On 27 March 2019, Standard Chartered Bank’s eXellerator Lab hosted the first event of the year.

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SDN Global News The new Touchpoint Vol. 10-3 is here!

The new Touchpoint Vol. 10-3 is here!

In this issue of Touchpoint, we look at a new question: how to manage service design? Order your copy in print and digital format or starting reading the articles online.

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SDN Global News Chapter Success Stories  2018/19 Publication

Chapter Success Stories 2018/19 Publication

We are proud to present the amazing work of our SDN Chapters. This annual publication shares personal insights into the service design national conferences, events, meet-ups, publications and other innovative initiatives they have organised throughout the past year. Download your free copy now to learn more!

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SDN Chapter News Ghent Service Jam '19

Ghent Service Jam '19

What did you do this weekend? This weekend these Service Jammers went from an idea to concept in only 48 hours. There were crazy fast challenges, inspiring talks, group brainstorms, a shitty prototyping marathon and in the end they pitched their final prototype in front of a jury.

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SDN Chapters Service Jam Session in Cologne

Service Jam Session in Cologne

Amazing things can happen when a group of dynamic professionals come together for 48 hours to change the world. And so it was at this year’s Cologne-based Service Design Jam 2019 where hosts Service Design Network (HQ) and Denkwerk welcomed professionals and students alike to a problem-solving session driven by design and creativity.

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SDN Chapter News Part 2: UX and Service Design

Part 2: UX and Service Design

This event was the second part of the 3-part series of conversations on the intersections of Service Design (SD) with User Experience (UX) and Customer Experience (CX).

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SDN Global News Service Design Network at iF DESIGN AWARD 2019

Service Design Network at iF DESIGN AWARD 2019

Service Design Network was pleased to join the rest of the world in celebrating the achievements of the design community during the March 15, 2019, iF DESIGN AWARD. SDN’s very own Birgit Mager (President) was among the jury panel charged with selecting the ultimate winners, with our personal highlight of the program being, of course, the award for service design excellence!

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SDN Global News Touchpoint Anniversary Collection

Touchpoint Anniversary Collection

Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).

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SDN Chapter News Extending Other Disciplines Through Service Design

Extending Other Disciplines Through Service Design

Conversations about the differences between service design and fields such as UX/CX/product design / change management/ anthropology etc. miss the point – service design has grown from these fields.

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SDN Global News SDGC19 Conference Theme Announced

SDGC19 Conference Theme Announced

Join us this year, to explore 'Building Bridges' at the Service Design Global Conference from October 10-11, 2019 in Toronto, Canada.

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SDN Global News Call for SDGC20 Host City

Call for SDGC20 Host City

SDN is pleased to open the Call for Proposals for cities interested in hosting the Service Design Global Conference 2020!

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