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SDN Global News Service Design Global Conference 2017: Call for Speakers

Service Design Global Conference 2017: Call for Speakers

This year the Service Design Network is hosting the 10th Service Design Global Conference in Madrid. Under the theme, 'Service Design at scale', the SDN would like to celebrate this anniversary with you, in the majestic capital of Spain, 2-3 November. Want to share your passion with the Service Design community? Speak at SDGC17!

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SDN Global Service Design Day - Get Ready for June 1st!

Service Design Day - Get Ready for June 1st!

The Service design community celebrates Christmas, New Year and... June 1st! We want to celebrate our second international Service Design Day with you. We invite everybody to gather and unite their voices under the hashtag #ServiceDesignDay on June 1st.

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SDN Chapter News Mikko Koivisto, pioneer of service design, chosen to receive the Ornamo Award

Mikko Koivisto, pioneer of service design, chosen to receive the Ornamo Award

Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.

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SDN Global News Service Design Award 2017 call for entries

Service Design Award 2017 call for entries

The Service Design Award 2017 is now open for entry! It is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals.

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SDN Global News What content do you want to see on SDN?

What content do you want to see on SDN?

The Service Design Network takes pride in bringing the most relevant and interesting service design related content to our visitors and members on a daily basis. Still, we know that there is a lot we can do to improve our content experience, both for SD experts and those who are very new to the field we aim to champion.

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SDN Chapter News SDN Saskatchewan introducing a mentoring program

SDN Saskatchewan introducing a mentoring program

SDN Saskatchewan chapter is seeking input into a service design mentoring program

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SDN Global News Open Letter to the Design Community: Stand Up For Democracy

Open Letter to the Design Community: Stand Up For Democracy

The following is an open letter from Prof. Victor Magolin and Prof. Ezio Manzini urging all designers to take action and respond to the crisis that democracy is undergoing in this day in age. SDN supports this initative, and calls on all all service designers to spread the word for a cause inseparable from the core values of our field.

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SDN Global News Extreme Customer Orientation In Insurance - Livework

Extreme Customer Orientation In Insurance - Livework

This project was a finalist for the Service Design Award 2016 in the category: Commercial, professional work.

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SDN Global News Call for Papers: Touchpoint Vol. 9 No. 1

Call for Papers: Touchpoint Vol. 9 No. 1

“Education and Capacity-Building” is the feature theme of the upcoming issue of Touchpoint. We invite you to collaborate on Touchpoint Vol. 9 No. 1 and submit an abstract by 12 March 2017.

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SDN Global News Touchpoint Vol. 8 No. 3

Touchpoint Vol. 8 No. 3

“Business as Unusual” was the theme of the ninth annual Service Design Global Conference held in Amsterdam and it forms the feature theme for the new Touchpoint issue. In its play on words, it recognises that service design is more and more becoming an established way of ‘doing business’, whether in organisations, or in places such as the public sector.

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SDN Chapter News DC Service Jam 2017

DC Service Jam 2017

DC hosted its’ 4th Annual Service Jam this year, in at the beautiful and open studios of Maga Design. This marked the first jam that was organized in partnership with our SDN Washington DC chapter.

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SDN Chapter News IN FLUX Service Design Conference

IN FLUX Service Design Conference

The conference successfully enabled connections between service designers and researchers. The event created an opportunity for 300 attendees from the private sector, government, academia and NGO's to come together to shape the conversation of a design discipline still finding its voice in Canada. Conference videos and slides are being uploaded if you would like to take a look.

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SDN Chapter News SDN DC Jams with community for Pre-Service Jam Happy Hour

SDN DC Jams with community for Pre-Service Jam Happy Hour

SDN DC hosted a happy hour together with other DC-based design organizations, DT:DC, HealthCare Experience Design DC and UNleaded - over 60 people gathered to mingle over food, wine and drinks.

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SDN Chapter News SDN Saskatchewan holds its first event in Saskatoon

SDN Saskatchewan holds its first event in Saskatoon

A lunch and learn features the benefits of personas in service design.

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SDN Global The Impact Report: Public Sector

The Impact Report: Public Sector

Chapters of the Service Design Network in 20 countries, and the social media community, allowed us to involve almost 200 participants in the survey.

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SDN Global Monthly Podcasts: The Latest Channel for SD News

Monthly Podcasts: The Latest Channel for SD News

The Service Design Podcast is hosted by David Morgan and Stina Vanhoof from Knight Moves in collaboration with the Service Design Network. The podcast brings stories and inspiration about service design and related projects to your ears.

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