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SDN Chapters Program is now live and workshop tickets are  available for Service Design Global Conference 2021!

Program is now live and workshop tickets are available for Service Design Global Conference 2021!

We have some exciting news – program for the upcoming Service Design Global Conference 2021 is now live. Please visit the conference website for more information.

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SDN Chapters Early bird tickets are now available for Service Design Global Conference 2021!

Early bird tickets are now available for Service Design Global Conference 2021!

The conference team is excited to welcome you to this year's Service Design Global Conference scheduled between October 21 – 22, 2021 (save the date to your calendar!)! Today, we are thrilled to announce that the early-bird tickets are now available with a new tiered pricing system for purchasing tickets.

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SDN Global News Announcing the theme for the Service Design Global Conference 2021: Taking a Stand

Announcing the theme for the Service Design Global Conference 2021: Taking a Stand

October 21 – 22, 2021 (Online)

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SDN Global News It's here! The SDN Accreditation Programme for Service Design Practitioners

It's here! The SDN Accreditation Programme for Service Design Practitioners

We, at the SDN, are proud to announce the launch of our SDN Practitioner Accreditation programme - an entry-level certification for service design practitioners!

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SDN Chapters Breaking Down Barriers: Financial Inclusion Launches at the SDN

Breaking Down Barriers: Financial Inclusion Launches at the SDN

Diversity, equity and inclusion can only truly come to life when they permeate all systems of an organisation.

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SDN Global News Save the Date: The Service Design Global Conference Takes Place October 21-22, 2021

Save the Date: The Service Design Global Conference Takes Place October 21-22, 2021

It’s time to mark your calendars because our 2021 virtual conference is happening and you are invited!

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SDN Chapter News Getting Started with the Application of Daily Ethical Design

Getting Started with the Application of Daily Ethical Design

On Tuesday, August 10th, the SDN New York Chapter was delighted to host service designer & researcher Nata Kostenko, design ethics enthusiast, former digital nomad, to talk about the exciting possibilities for a relatively new area in service design, Ethical Design.

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SDN Global News SDN Academy | Coming Up in November

SDN Academy | Coming Up in November

Here is what's coming up next at the SDN Academy in November. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

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Industry News Creating an inclusive company culture

Creating an inclusive company culture

We caught up with Max Masure, a New York based, community-centered UX Researcher and author; discussing their career in tech and their work towards making the world a more inclusive space for everyone.

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SDN Chapters SDN Accreditation Programme: Financial Inclusion at the Forefront

SDN Accreditation Programme: Financial Inclusion at the Forefront

We are thrilled to announce that the SDN Accreditation Programme has a new financially inclusive pricing structure that considers the global disparity in currency value by using the World Bank's country income index as a guiding framework. Discover the new pricing structure and consider applying to get accredited by the SDN today. Many benefits await you such as being recognised as an ambassador for service design and the SDN in your country!

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SDN Global News Service Design Practitioner Curriculum (Training + Accreditation)

Service Design Practitioner Curriculum (Training + Accreditation)

The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program starting on November 15, 2021.

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SDN Global News Join the SDN Leadership Team

Join the SDN Leadership Team

Help Build the Digital Future of the SDN

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SDN Chapter News Talk and Discussion: What Service Designers Should Know about Complexity

Talk and Discussion: What Service Designers Should Know about Complexity

In today’s talk for the Service Design Network New York Chapter, Agnes Kwek presented to us the challenges of implementing service design in government and gave us a framework of practices to overcome those challenges. If you missed the talk, you can still check out the contents of the discussion in the write up below.

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SDN Chapter News Relevance of Service Design in a post pandemic world

Relevance of Service Design in a post pandemic world

We are delighted by Murali from Virtual Digital in his sharing of the importance of Service Design thinking approach to drive innovation in the post-pandemic world. He emphasis on 4 main key trends through accelerating digital adoption, reimagining customer experiences, rethinking business model, and the shift in the remote working environment. Using deep journey mapping techniques to discover opportunities and interventions to enhance customer and employee experience. Graduates from the Nanyang Polytechnic Specialist Diploma in Service Experience Design and Innovation also shared their capstone project learning experience which they designed an inclusive service solution for cancer-stricken patients by creating awareness and support by the community.

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SDN Chapter News Design Hackathon & Conscious Experience Design Training

Design Hackathon & Conscious Experience Design Training

“We've just concluded a wonderful evening of Impact Driven Design workshop hosted by James Breeze and facilitated by Robert Williams from Objective Experience in the latest edition of our SDN SG Chapter event. It was a fantastic evening with highly energized participants learning about Service Design Thinking process from strategic to tactical systemic design in implementing service design within organizations. We would like to express our appreciation to the amazing participants from different parts of the world!”

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SDN Global News Being a Trans Ally: How To Add Your Pronouns

Being a Trans Ally: How To Add Your Pronouns

So you’ve heard of the concept of “adding your pronouns” and want to learn more. Like many of us, you’ve probably wondered what it meant, why folks keep bringing it up, and finally how you should “add your pronouns”? Where? When? Online? Within a verbal introduction?

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