What is Service Design Day? SDD is a day dedicated to service design enthusiasts. It’s a world-wide event that launched in 2016 to bring together people from different backgrounds and disciplines across the globe to celebrate service design, raise awareness, and create impact in the world around us. This year SDN New York spotlit the Emergency Design Collective (EDC).

We are pleased to announce that the Service Design Academy (SDA) is the first-ever organisation accredited by the Service Design Network (SDN)! Through our Organisational Accreditation initiative, the SDN recognises the authority and quality of SDA in the provision of service design education and qualification. SDA is a Service Design educational institution committed to creating positive impact through interactive, practice-based learning. SDA was founded in 2017 and is based in Dundee & Angus College, Gardyne Campus, Dundee Scotland.

European Student Service Design Challenge Winners Announced. Student design team "I <3 women" from University of the Arts London wins top prize

On June 1, the service design community came together in recognition of Service Design Day, an occasion designed to acknowledge the power of service design, especially in these very difficult times. The SDN wants to say a big thank you to everyone who participated in SDDay and for their contribution in making the world a better place, through better services.

Get to know our Accredited Service Design Trainers' approach to Service Design. Find out more about where and in which language they commonly provide their service design trainings, as well as the service sectors they have particular experience in.

Tarinoita suomalaisesta palvelumuotoilusta - Stories of Finnish Service Design

Celebrate Service Design with us! Use this opportunity to benefit from our special offer in celebration of the Service Design Day! Do good - give back!

Share your initiatives using hashtags #SDDay20 and #ServiceDesignDay and tag us in your posts!

Designing services often brings a service’s operating model into focus. It’s rarely in focus at the start, but customer insights can lead us to opportunities that require a shifts in the operating model.

Featuring Jesse Grimes (SDN Vice President, Touchpoint Editor-in-Chief and independent service designer at kolmiot.com) and Mark Vanderbeeken (CEO and Founding Partner at Experientia)

Our expert panel of Service Design practitioners discuss and share their learnings from various Service Design case studies, Transformational projects, as well as tools and methodologies, such as Future-Casting and Strategic Foresights, to prepare businesses with new and unexpected business environments.

A panel of service design, and education experts from around the world including Mauricio Manhaes, Ph.D, Jennifer Abernathy, Marc Fonteijn, and Colin Proctor.

Service Design Award 2020: Extended Deadline. Submit your projects until October 30, 2020. Be a winner!

Celebrate with us the Service Design Day, but for you it's going to be the whole month! Don't miss the chance – get your application ready and apply for your SDN Trainer Accreditation from 1 May to 5 June to benefit from our Service Design Day special 25% discount offer.

Interview with Marc Stickdorn, acclaimed author of "This is Service Design Thinking" and "This is Service Design Doing" will discuss using Journey Maps as a customer-centric management tool for agile organizations.

What if Service Design could be applied every d$%# day? In this online workshop, you will learn jargon-free key elements and tools of Service Design.