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SDN Chapters SAVE THE DATE - Announcing SDGC24 Helsinki!

SAVE THE DATE - Announcing SDGC24 Helsinki!

It's official! The next Service Design Global Conference will take place in Helsinki, Finland.

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SDN Global News Check out our upcoming events at the SDN Academy!

Check out our upcoming events at the SDN Academy!

Exciting updates await you at the SDN Academy in 2024! Get ready to elevate your service design expertise and stay ahead of the curve with our upcoming courses.

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SDN Chapter News 2023 community impact review

2023 community impact review

In 2023 we relaunched the Swiss Service Design Network community. Here is what we achieved from February 2023 to December 2023.

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SDN Chapters Touchpoint Vol. 14 No.2  | Redefining Value Creation

Touchpoint Vol. 14 No.2 | Redefining Value Creation

For this issue of Touchpoint, we wanted to take a different approach than usual. Rather than looking at how or where service design is being practiced, we wanted to explore ‘towards what ends’.

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SDN Chapters Read about our Sustainability Strategy for 2024!

Read about our Sustainability Strategy for 2024!

As the Service Design Network, we will continue to prioritise sustainability and diversity in 2024. Learn more about our goals for next year in this headline and join us to support the mission!

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SDN Global News Make the New Year your Service Design Year

Make the New Year your Service Design Year

Exclusive Holiday Delight: Join us as a Member!

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SDN Chapter News Impower future aircraft

Impower future aircraft

Shanghai Chapter (CBi), in collaboration with Nanjing University of the Arts, organized a Workshop, which explored "Comfort oriented design of aircraft lavatory for passengers with reduced mobility".

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SDN Chapter News Highlights from the Webinar “The origins and future of Journey Management” with Marc Stickdorn

Highlights from the Webinar “The origins and future of Journey Management” with Marc Stickdorn

We are excited to share the full recording, and additional resources based on the interview and Q&A with Marc Stickdorn on Journey Management or Journey Maps operations.

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Latest content

SDN Chapters Call for papers | Submit your abstract until December 16th 2023

Call for papers | Submit your abstract until December 16th 2023

Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.

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SDN Chapter News Highlights from the Webinar “Mix of Design Methods” with the Spatial Design Students of HSLU.

Highlights from the Webinar “Mix of Design Methods” with the Spatial Design Students of HSLU.

We are excited to share the full recording and additional resources based on the webinar and Q&A with Ana Lorena Lodeiros Velasquez, Karolina Pelaez and Klaus Marek on how to create your own design method mix.

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SDN Global News Service Design Award 2023 - The Winners

Service Design Award 2023 - The Winners

We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2023 winners and finalists!

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SDN Global News SDN Academy | Coming up next!

SDN Academy | Coming up next!

Exciting updates await you at the SDN Academy! Get ready to elevate your service design expertise and stay ahead of the curve with our upcoming courses. Whether you're just starting your journey or already a seasoned expert, our diverse programs are designed to enhance everyone's skills and propel careers to new heights.

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SDN Chapter News Global Goals Jam - Athens

Global Goals Jam - Athens

Innovative perspectives, creative ideas and loads of positive energy. Those elements were the core of the 1st Global Goal Jam - Athens which was organised by Orange Grove and Service Design Network Greece in 2019.

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SDN Chapter News Service Design Global Conference 2024

Service Design Global Conference 2024

The Service Design Global Conference 2024 (SDGC24), a global event for professionals and design enthusiasts alike, will be happening in Helsinki next Autumn 2024.

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SDN Chapter News Highlights from the Webinar “Crowd Innovation for Better Services” with Vanessa Monstein.

Highlights from the Webinar “Crowd Innovation for Better Services” with Vanessa Monstein.

We are excited to share the full recording, clips and additional resources based on the talk and Q&A with Vanessa Monstein on how service designers can use open innovation to create better services.

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SDN Chapter News Highlights from the Webinar: “Product Demo and Journey Management Q&A” with Jochem van der Veer

Highlights from the Webinar: “Product Demo and Journey Management Q&A” with Jochem van der Veer

We are excited to share the full recording, clips and additional resources based on the conversation with Jochem van der Veer on how to get started in Journey Management with tools like TheyDo.

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