Calling all students, young professionals and anyone curious about the world of service design! Get ready to unleash your creativity and ideas at the 2025 SDN Next Gen Conference, where we invite you to “Dare to Impact”!

We are excited to share the entire recording and transcript of this event with Hospitality Professor and Service Design lover Mario Saba.

We are excited to share a summary, the shared resources and a list of people to connect with based on what happened in this lovely community meetup that was organized and facilitated by Service Design lover France Hémain.

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

We are pleased to announce the newest on-demand course from the SDN Academy: Branding for Service Design with AI Tools. Access opens on January 20, 2025. Save up to 20% with the pre-sale now! This on-demand course lets you learn at your own pace, with two in-depth lectures covering essential topics facilitated by our trainers Fiona Myles and Javier Garcia.

Designing from Within—Touchpoint Vol.15 No.3 is out!

A summary of the SDN Netherlands chapter event that was held on November 19, 2024

We are excited to share the entire recording and transcript of this event with Swiss Service Design Educator and Breath Work specialist Nils Solanki.

Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.

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We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2024 winners and finalists!

Here’s what’s coming up at the SDN Academy this autumn and winter! Unlock the power of AI to create innovative services, dive into service design leadership, gain a broader perspective on strategic design, master service design implementation, or elevate your journey management skills. We've got you covered!

The SDN has announced Service Design Award 2024 finalists! Join us in the Public Choice Award, and vote for your favourite project!

We are excited to share the entire recording and additional resources based on this event with Swiss Service Design educator Daniele Catalanotto.

A summary of the SDN Netherlands chapter event that was held on July 31st 2024

A summary of the SDN Netherlands chapter event that was held on April 29th 2024