Taro Akabane has been a member of the SDN Japan Chapter since the beginning and now steps in as the successor to Atsushi Hase in the Global Chapter Team.

Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings and events by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!

Curious to know what our SDN Accredited Trainers have been doing? Check out some of their amazing achievements in 2019 and back in 2018.

What would we be without the incredibly energetic work that each of our SDN national and city chapters puts into empowering the global service design community? Let's put a bright spot on the inspiring cases and event insights from our SDN Chapter teams.

Our chapter leadership often debates how we might best cultivate and contribute to our community as a professional network. A recent co-creation event was a reality check.

'Experience Prototyping' is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 16 June.

Due to high demand the Service Design Award 2019 deadline has been extended to June 17 (23:59 CET)!

Friday afternoon, around 40 designers from the NOVA and DC region gathered after work at Dirty Habit in DC to celebrate Service Design Day.

The SDDay 2019 in Sofia

On June 1st the Service Design community came together to celebrate the forth official Service Design Day. This day is all about celebrating the power and spirit of service design, as well as connecting our amazing international community.

Get to know our Accredited Service Design Trainers' approach to Service Design. Find out more about where and in which language they commonly provide their service design trainings, as well as the service sectors they have particular experience in.

We are celebrating Service Design Day all across the world! Find an event or an activity near you today!

On Friday, April 5th 2019, at the always welcoming venue of BOX Athens we were pleased to hold the first event of Service Design Network Greece. After a long time of envisioning and planning by the founding team, the event was embraced with enthusiasm by the Greek design community. The passion and eagerness shown in shaping this community was a great surprise and a big motivation to continue this initiative towards establishing the practice of Service Design in Greece.

This was an incredible year for us and for the Polish community of service designers! Not only we founded the SDN Poland Chapter and held the inaugural meeting. We held as well the Chapter’s co-creation workshop and a series of 5 meetups in 4 cities integrating the community of service design professionals and enthusiasts. On top of it, we received the 2018 SDN Chapter Award for the Best Public Relations. What a year…it set us the bar for the next year way up high. But before we present you our plans for the second year of SDN PL, we will shortly brief you on the most interesting insights from the 5 meetups in 4 Polish cities: Gdansk, Krakow, Poznan and Warsaw. They provided a platform of exchange on service design implementation in different sectors: consulting, banking, medical, insurance and automotive.

Welcome to the very first blog post of Service Design Network Finland! We are super excited to begin this blog that we hope will be full of creative ideas and personal stories.

Meet our Service Design Award 2019 Jury members – the leading international service design experts. They carefully evaluate each of project submissions in order to award the very best of service design.