Global design and innovation consultancy Fjord presents Designed Intelligence, a look at service design through the lens of AI partnership.

The SDN has announced all Service Design Award 2019 finalists, whose work is internationally recognised as a benchmark of world-class service design.

How is design applied in your own or client’s organization? Does it mean just pretty images, or does it have an effect on a strategic level? Design maturity models can be used to evaluate the level in which your organization is in applying design. They can also pinpoint the steps that could to be taken to get to the next level. In this article, you’ll hear about three different design maturity models and what kind of feedback professional designers gave about them.

Our SDN DC chapter spends an evening with George Aye from Chicago's Greater Good Studio

The SDN is excited to announce the launch of the SDN Academy (SDNA) concept globally and we are inviting our Accredited Trainers and Master Trainers to take part! Join us so that we can reach more people and spread valuable knowledge about service design.

Like every year at the Service Design Global Conference we are hosting a special mini-conference as part of the global gathering exclusively for our valued members. And we couldn't be more excited.

On May 12th, the SDN Netherlands chapter organised a workout at Amsterdam hospital Antoni van Leeuwenhoek (AVL). The topic was: "Playful service walkthrough".

SDN Chapter Russia the second informal meeting of service designers as the finishing event of DTCamp2019.

We are happy to start the first school for service designers through this summer in Moscow. It will contain 4 online meetings and 4 offline in the centre of Moscow. SD Summer School is orgainised by SDA INEX Partners.

03 June Service Design Drinks #1 was started our hot service design summer in Moscow! We are glad to meet design thinkers and service designers experienced in creating products and services.

on 28 th May we succeeded to start with workshop of service design in Moscow. 1 day practice workshop was devoted to System Map instrument and Service Blueprint to identify main metrics for partisipants' projects.

Service Design Network is strengthening its ties to the local design community in Hong Kong. With MAKE Studios we have gained a strong and established partner to support our efforts of making Service Design the new normal.

Taro Akabane has been a member of the SDN Japan Chapter since the beginning and now steps in as the successor to Atsushi Hase in the Global Chapter Team.

Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings and events by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!

Curious to know what our SDN Accredited Trainers have been doing? Check out some of their amazing achievements in 2019 and back in 2018.

What would we be without the incredibly energetic work that each of our SDN national and city chapters puts into empowering the global service design community? Let's put a bright spot on the inspiring cases and event insights from our SDN Chapter teams.