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SDN Chapters Touchpoint Vol 16-1. Call for papers deadline extended — Bridging Disciplines: Service Design and Product Management

Touchpoint Vol 16-1. Call for papers deadline extended — Bridging Disciplines: Service Design and Product Management

Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.

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SDN Global News Celebrating the SDN Ambassadors

Celebrating the SDN Ambassadors

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SDN Chapters SDGC24 Replay tickets available for purchase

SDGC24 Replay tickets available for purchase

In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.

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SDN Global News Service Design Award 2024: Meet the Winners

Service Design Award 2024: Meet the Winners

We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2024 winners and finalists!

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SDN Chapters Time to level up your skills with our SDN Academy courses!

Time to level up your skills with our SDN Academy courses!

Here’s what’s coming up at the SDN Academy this autumn and winter! Unlock the power of AI to create innovative services, dive into service design leadership, gain a broader perspective on strategic design, master service design implementation, or elevate your journey management skills. We've got you covered!

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SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

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SDN Chapters Service Design Global Conference 2024 - Virtual tickets still available!

Service Design Global Conference 2024 - Virtual tickets still available!

Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!

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SDN Global News Service Design Award 2024: The Finalists

Service Design Award 2024: The Finalists

The SDN has announced Service Design Award 2024 finalists! Join us in the Public Choice Award, and vote for your favourite project!

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SDN Chapter News Highlights from the webinar "Service Design Q&A" with Daniele Catalanotto

Highlights from the webinar "Service Design Q&A" with Daniele Catalanotto

We are excited to share the entire recording and additional resources based on this event with Swiss Service Design educator Daniele Catalanotto.

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SDN Chapter News Event summary: Service design and AI

Event summary: Service design and AI

A summary of the SDN Netherlands chapter event that was held on July 31st 2024

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SDN Chapter News Event summary: The Value of Design Research in Service Design

Event summary: The Value of Design Research in Service Design

A summary of the SDN Netherlands chapter event that was held on April 29th 2024

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SDN Global News Call for Volunteers — SDN Next Gen Conference 2025

Call for Volunteers — SDN Next Gen Conference 2025

SDN Young Talent Board is seeking young-at-heart Service Design Enthusiasts to join the organising team for SDN Next Gen Conference 2025, and other community initiatives. Join us now!

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SDN Chapters TP 15-1 Service Design at the Dawn of AI | Roundtable

TP 15-1 Service Design at the Dawn of AI | Roundtable

On June 26th 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores the latest thinking — and hands-on application — around service design and AI.

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SDN Chapter News Highlights from the webinar "Research Repositories for Service Design" with Vanessa Monstein

Highlights from the webinar "Research Repositories for Service Design" with Vanessa Monstein

We are excited to share the entire recording and additional resources based on this event with Swiss Service Design practitioner Vanessa Monstein.

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SDN Chapters Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

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SDN Global News Time to level up your skills with our SDN Academy courses this summer!

Time to level up your skills with our SDN Academy courses this summer!

Here is what's coming up at the SDN Academy this summer! Unlock the power of AI to create innovative services, embrace sustainability in your daily service design work, elevate your journey management skills, or master the art of facilitation with our expert guidance. We got you covered!

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