From Keywords to Blueprints: An AI-Ready Service Design Framework
Join us for an exclusive sneak peek into designing innovative services that go beyond the ordinary. In this 3-hour workshop, you’ll experience a human-centered approach that combines Language, AI, and service design principles to create exceptional service experiences. You'll explore how to shape perceptions, memories, and values through language and how to generate and evaluate ideas using AI. Additionally, you'll learn how to design value architectures, craft service concepts, map service journeys, prototype solutions, and test outcomes.
Don't miss this opportunity to be at the forefront of service innovation — only 30 seats available!
Trainer: Mauricio Manhaes
Dates: October 18 & 25, 2024
Course Level: Intermediate/Advanced
Learn more about the course here or get your ticket directly via eventbrite here.
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