SDN Academy Events Service Design Leadership Lab

Service Design Leadership Lab

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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SDN Academy Events Service Design Management: Paving the Way for Successful Implementation

Service Design Management: Paving the Way for Successful Implementation

Dr. Tina Weisser knows that it takes courage to be the driver for change. In her course “Service Design Management - Setting the Stage for Implementation” you will learn how to create the right conditions within your company, what success factors are key prerequisites that you need, how to deal with resistance and cognitive biases and more. Join us on November 22 & 29, 2024!

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SDN Academy Events Journey Management

Journey Management

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations in this new SDN Academy course with SDN Acc. Master Marc Stickdorn.

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