Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This two-month learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

You want to build a solid foundation for your service design practice? You want to gather theoretical foundations, methodological skills and practical experience? You want to work with like minded peers in a combination of online classes, peer-driven projects, on-demand modules and learning-assignments?And you want to earn a recognised practitioner accreditation issued by the global Service Design Network? Then this Service Design Practitioner Curriculum is the program for you!

In this two-part online workshop, we’ll introduce the concept of developing a futures mindset on a service design project, scanning the horizon for possibilities, and applying that insight to make better decisions in the present.

Successfully implementing service design projects is crucial to create a real impact. This workshop will introduce you to the fundamentals of service design implementation and organisational change.