The Customer Experience Manager (Design) will lead a team in defining and refining experiences based on the organizational vision and research-based customer understanding.

The Lucerne School of Art and Design offers degree courses which are unique in Switzerland, and, in the realm of art and design research, provides creative focal points in art, design and film. Thanks to national and international networking, high-calibre staff, well-equipped workshops and spacious studios, the School offers an environment with a wealth of opportunities for development. It is one of six Schools making up the Lucerne University of Applied Sciences and Arts with its 1500 staff and 10,300-plus degree and continuing education students.

As our UX Designer you are someone who makes complex digital user experience problems simpler. This role focuses on turning human-centered research insights into interaction design concepts through sketching, prototyping and front-end development. In this role you work on a range of digital, large-scale and complex projects.

Want to work for the largest network of service design professionals in the world? Become part of our team and support the digital marketing activities to spread global awareness for Service Design and help building the international community.

About the position: 50-100% position as assistant professor in service design at the Westerdals institute for communication and design, starting after individual agreement in the spring of 2020.

Zur Unterstützung unseres Service Design Teams im Institut für Tourismus und Freizeit (ITF) suchen wir per 1. März 2020 oder nach Vereinbarung eine/n Dozent/in Service Design und Innovation (80%-100%)

We’re looking for Service Designers across three experience levels to fill full-time and permanent positions in our London studio

We are looking for a person with a positive attitude, who is eager to support our team in the smooth planning and running of research, to fulfil our research ops role.

This is an excellent opportunity for an ambitious and talented individual, who thrives within a challenging, diverse and creative environment.