High energy masterclass

On July 31st we had the first accredited service design masterclass in Sofia.

 --
 --
 --
 --

The energetic and curious participants coming from a corporate, startup and non-governmental sector in Bulgaria learned how to apply Service Design Thinking for organizational transformation and customer centricity.

The masterclass was facilitated by Mrs. Eleonora Carnasa, accredited service design master trainer.

 --
 --

Related Headlines

SDN Chapters “An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Continue reading
SDN Chapters SDN South Africa Chapter Launch

SDN South Africa Chapter Launch

Following the first launch in Cape town, Thursday the 19th of September, was officially the date for the second of the two launch events for the SDN South Africa chapter!

Continue reading
SDN Global News SDGC19 Tickets for Sale

SDGC19 Tickets for Sale

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

Continue reading
SDN Chapters Part 3: Service Design & Customer Experience - An Expert Panel

Part 3: Service Design & Customer Experience - An Expert Panel

Expert panelists from both private and public sector come together to examine the intersections of service design and customer experience.

Continue reading