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SDN Chapter News Community Reflections: the SDN New York Chapter and Me

Community Reflections: the SDN New York Chapter and Me

An ad hoc series about how community members have discovered the SDN NYC, and why they continue to come back. Each person’s story is unique and we are excited, grateful and warmed by their continued engagement.

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SDN Chapter News Evolving How We Work — A Real Life Story About Service Design within a Financial Institution

Evolving How We Work — A Real Life Story About Service Design within a Financial Institution

“Why would a designer want to work for a bank? Won’t your get bored?” Over the course of three years, not only has she never been bored, but she has learned important lessons about applying Service Design within a financial institution, an organization riddled with bureaucracy and red tape.

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SDN Chapter News Q&A: Applying Service Design within a Financial Institution

Q&A: Applying Service Design within a Financial Institution

On October 13th, Natalie Kuhn did a talk for the Service Design Network New York Chapter and the community had A LOT of great questions, only some of which she could answer on their Zoom call. To do the rest of the questions justice, she sat with them and wrote out her responses here.

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SDN Chapter News Community Reflections: the SDN New York Chapter and Me

Community Reflections: the SDN New York Chapter and Me

An ad hoc series about how community members have discovered the SDN NYC, and why they continue to come back. Each person’s story is unique and we are excited, grateful and warmed by their continued engagement.

Continue reading
SDN Chapters Interactive Session: Design Governance. How to Run Design Practices.

Interactive Session: Design Governance. How to Run Design Practices.

“Governance is a response to the tension created by ambiguity. The need for a design governance increases as you scale and complexity grows.”

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SDN Chapter News Workshop with Alexandra Fiorillo: Designing for Equity, Inclusion, and Impact

Workshop with Alexandra Fiorillo: Designing for Equity, Inclusion, and Impact

The Service Design Network New York Chapter hosted Alexandra Fiorillo for a (virtual) workshop entitled “Designing for Equity, Inclusion, and Impact.”

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SDN Chapter News George Aye on “Understanding Power and Privilege in Design”

George Aye on “Understanding Power and Privilege in Design”

“For all the talk about being human-centered, one very human factor often gets overlooked — a basic understanding of how power operates in relationships between people.” — George Aye, “Design Education’s Big Gap: Understanding the Role of Power”

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SDN Chapter News Celebrating Service Design Day with the Emergency Design Collective

Celebrating Service Design Day with the Emergency Design Collective

What is Service Design Day? SDD is a day dedicated to service design enthusiasts. It’s a world-wide event that launched in 2016 to bring together people from different backgrounds and disciplines across the globe to celebrate service design, raise awareness, and create impact in the world around us. This year SDN New York spotlit the Emergency Design Collective (EDC).

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