With a full house, every person had a different perception and understanding of what is Service Design, what challenges and constraints come along with it. With the urge of demystifying Service Design into three main pillars – Business, Community and Knowledge -, we took advantage of people’s distinct background and experiences to map out their knowledge and assumptions.
- How to bring awareness and value towards Service Design?
- How to establish a common set of understanding for the community?
- And how can Service Design have an impact in the business world were some of the questions raised during the session?