This project is nominated for the Service Design Award 2016 in the category: Methodology, professional work.

This project is nominated for the Service Design Award 2016 in the category: Commercial, professional work.

This project is nominated for the Service Design Award 2016 in the category: Commercial, professional work.

This project is nominated for the Service Design Award 2016 in the category: Commercial, professional work.

Established in 1854, the State Library Victoria in Melbourne is Australia’s oldest public library and one of the first free public libraries in the world.

In collaboration with Enabled by Design, Neontribe and Social Spider, FutureGov partnered with Right Here Brighton and Hove to develop a simple, elegant tool that empowers young people to talk with their doctors about mental health.

The University of California, Berkeley, is in the midst of a multi-year program to unify and transform services delivery for students, plus faculty, staff and parents; the Student Information Systems (SIS) Project. The scope is broad and complex.

Applying different kind of permits in Finland has usually been a slow and bureaucratic process.

How the transfer passenger experience of Helsinki Airport was improved with the help of agile and user-centric approach of service design and the newest methods of live-prototyping

This project rethinks the way the Breast Cancer Diagnostic Centre at Oslo University Hospital handles the entire referral and diagnostic process.

Yhteistyöapteekit (YTA) is the largest pharmacy chain in Finland comprising over 120 pharmacies around the country. YTA hired Hellon to help it to cope with the radical challenges that the Finnish pharmacy industry is facing.

The Victorian government is interested in pursuing service reform which includes moving towards a ‘digital first’ service model, providing an online experience that can scale and support a better experience for its citizens.

A buddy system that ensures social care for elderly.

Improving the customer experience of Systembolaget, the Swedish national alcohol monopoly

Hellon has worked together with Fimlab Laboratories since 2012 on improving the customer experience and the service culture of one of the largest laboratory chains in Finland. Fimlab Laboratories is one of the leading laboratory companies in providing laboratory services, education and research across the central Finland.

An integrated service, both physical and digital, capable of enhancing the Ticino hiking experience and guide people on their discovery of the walking trails.