Client: Civil Service Fast Stream
Fast Stream (FS) is the civil service’s scheme to provide graduates, career changers, and people in the civil service a fast track into leadership. Their goals are to optimise diversity in their organisation and identify candidates with leadership potential.
To achieve this, they needed to gain a deeper understanding of their users and identify why some groups are more/less likely to succeed. They also wanted to improve the process of running assessments for their operations team by transforming the service into a paperless digital experience, with excellent security and intuitive user journeys.
Cyber-Duck took a user-centric, multi-faceted approach to deliver an end-to-end service design and build, resulting in a reassuring, supportive service that helps guide candidates towards success.