SDN Academy | Coming Up this November

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

Conceptualisation and Business Modeling 

Have you ever thought about how to bridge the gap between ideas and implementation? If yes, join us to develop approaches to prioritise concepts to address business needs and connect concepts to organisational strategies especially in large organisations. During Conceptualisation and Business Modeling course we will look into ideation, concepts, 4P analysis to understand how we can balance those values to create business cases. Interested? Join us online! 

Date/Time: November 9, 2022 / 9 AM to 11 AM EST
Language: English
Course level: Basic

Learn more about the course here

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Service Design Leadership Lab

Become the kind of leader you would like to follow! The Service Design Leadership Lab aims to enhance your leadership skills holistically, addressing these three dimensions: leading yourself, leading your team, and leading the organization. This 2months of learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks. The lab starts on November 10, 2022. Interested? Join us online! 

Date/Time: November 10 - February 9, 2022 / 3 PM to 6.30 PM CET
Language: English
Course level: Advanced

Learn more about the course here

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