SDN Academy | Coming Up this November

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

Conceptualisation and Business Modeling 

Have you ever thought about how to bridge the gap between ideas and implementation? If yes, join us to develop approaches to prioritise concepts to address business needs and connect concepts to organisational strategies especially in large organisations. During Conceptualisation and Business Modeling course we will look into ideation, concepts, 4P analysis to understand how we can balance those values to create business cases. Interested? Join us online! 

Date/Time: November 9, 2022 / 9 AM to 11 AM EST
Language: English
Course level: Basic

Learn more about the course here. 

--

Service Design Leadership Lab

Become the kind of leader you would like to follow! The Service Design Leadership Lab aims to enhance your leadership skills holistically, addressing these three dimensions: leading yourself, leading your team, and leading the organization. This 2months of learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks. The lab starts on November 10, 2022. Interested? Join us online! 

Date/Time: November 10 - February 9, 2022 / 3 PM to 6.30 PM CET
Language: English
Course level: Advanced

Learn more about the course here. 

--
All Headlines

Related Headlines

SDN Chapters Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.

Continue reading
SDN Global News SDN Next Gen Conference early bird tickets is out!

SDN Next Gen Conference early bird tickets is out!

Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Save the date!

Service Design Global Conference 2023 - Save the date!

We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!

Continue reading
SDN Chapters State of Service Design in Switzerland 2019 Report

State of Service Design in Switzerland 2019 Report

Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.

Continue reading