Get all the latest service design news. We keep you up to date with key opinions and the latest innovation.
Service Experience Chicago is back for its third year! Join our Service Design community as we come together for two full days of learning about co-creating the service systems at the heart of our lives
There are great reasons to submit your work to the Service Design Award whether you win or not. Take more than the glory! Send us your best work until June 6th, 2016.
We’re very proud of our first SDN event in Africa. The Lagos Chapter in Nigeria has organized an informative and welcoming introduction to using service design as a potential methodology solving big problems that exist in the region. Read the summary of the event bellow!
This year the #danishdesignaward was launched by Danish Design Center (DDC) and Design Denmark in a strong collaboration to create a higher awareness of the impact and value that design can create.
Meet one of the pioneers of service design on an exiting afternoon at the 3rd of May 2016 in Copenhagen.
Companies are awakening to the new reality in which their brand isn’t what they say it is; it’s the cumulative experiences people have with a company.
The Service design community celebrates Christmas, New Year.. and.. June 1st! Every year from this year on, the 1st of June will be international Service Design Day, presented by the Service Design Network. We’ll promote the power of service design, celebrate it’s achievements, create awareness and bring people together across nations and multidisciplinary backgrounds.
SDN Turkey is committed to raise the awareness of Service Design in the country. To do this, SDN Turkey aims to foster a community of people from different pillars of the discipline’s reach. SDN Turkey focuses value creation in three important areas: Advocacy, Education, and Connection.
Service Design Network is excited to welcome the first Chapter team in Africa! The team is under the three-months building phase to become an official Chapter in Lagos, Nigeria!
Some very exciting changes are taking place at the Service Design Network. Throughout the last 13 years, SDN has evolved from a network of passionate academics and practitioners, which shared thoughts and collaborated on small research projects, to an open community that we facilitate and encourage, creating evidence for service design as a strong and relevant discipline.
O artigo Opening the Black Box of Research da revista TouchPoint, publicado pela SDN, fornece uma visão geral de como a pesquisa é compreendida e utilizado por profissionais de design de serviços em diferentes sectores.
“It’s the economy, stupid.” A frase, de James Carville ─ estrategista da campanha Clinton em 1992 ─, deixava claro que a economia era o tema que realmente importava na corrida presidencial daquele ano. Com a troca de uma palavra, é uma ótima citação para enfatizar o que realmente importa aos usuários de Tecnologia da Informação (TI): SERVIÇO.
On July 16, the Masterclass “Effective Implementation of Innovative Product Service Systems” took place in Utrecht. The masterclass was dedicated to share and discuss the most important insights on the development and implementation of PSS’s, from four years of research in the PSS101 project in CRISP.
Service Design was recommended and translated by SDN-Beijing chapter. As a promoter of service design in China, the operation team of SDN-Beijing makes great efforts constantly in spreading the worldwide latest service design thoughts and methods to our members, educators, practitioners and also to those who’d like to approach about and give close attention to service design.
“Service Design & Innovation ” was published in May 2015. It’s the first book that systematically introduce service design to Chinese audiences, the author, Prof. Guosheng Wang (Sam WANG), is serving in the Academy Art & Design, Tsinghua university, as well as the founder and chair of SDN-beijing.
