I believe we can drive change, societal, innovation, organizational driven change here in Nigeria with service design. From ATM machines that don't work normal, to corruption and transparency, to the queuing culture. There are lots of everyday challenges that service design can help tackle. But this requires demonstrating knowledge, proof and evidence that it works especially at the societal level. Nobody can better understand our challenges than ourselves and it is right we start from forming a body of professionals that will push to advance this field in Nigeria. The buzzing tech-scene in Nigeria is an advantage that I see because we speak the same language with most progressive entrepreneurs who know what UX and UI and service design is about. This is a good place to start.
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Very exciting SDN Nigeria. Looking forward to seeing and reading your chapter's content!