About Traci Thomas

Pittsburgh | United States

Hello, I'm the Service Design Lead at MAYA Design based in Pittsburgh, PA (USA). Excited to be a part of this growing community.

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Traci leads MAYA’s service design discipline and offerings. Her work has spanned from small to large corporations and nonprofits across a variety of industries including: industrial manufacturing, healthcare, restaurants, and education. As a service designer, she creates holistic and memorable experiences that connect both user and organizational needs across multiple touch points.


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