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SDN Chapter News Afternoon seminar on #service, #design and #servicedesign

Afternoon seminar on #service, #design and #servicedesign

Meet one of the pioneers of service design on an exiting afternoon at the 3rd of May 2016 in Copenhagen.

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SDN Chapter News Blueprinting: An Apolitical Tool

Blueprinting: An Apolitical Tool

Blame doesn't help with creative problem-solving.

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SDN Chapter News Using Service Design to Power Your Customer Experience Improvement Program

Using Service Design to Power Your Customer Experience Improvement Program

Companies are awakening to the new reality in which their brand isn’t what they say it is; it’s the cumulative experiences people have with a company.

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SDN Global News Hi there! Ready to join the international Service Design Day, June 1st?

Hi there! Ready to join the international Service Design Day, June 1st?

The Service design community celebrates Christmas, New Year.. and.. June 1st! Every year from this year on, the 1st of June will be international Service Design Day, presented by the Service Design Network. We’ll promote the power of service design, celebrate it’s achievements, create awareness and bring people together across nations and multidisciplinary backgrounds.

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SDN Chapter News New SDN Chapter in Turkey

New SDN Chapter in Turkey

SDN Turkey is committed to raise the awareness of Service Design in the country. To do this, SDN Turkey aims to foster a community of people from different pillars of the discipline’s reach. SDN Turkey focuses value creation in three important areas: Advocacy, Education, and Connection.

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SDN Chapter News The first Chapter in Africa! SDN Lagos, Nigeria

The first Chapter in Africa! SDN Lagos, Nigeria

Service Design Network is excited to welcome the first Chapter team in Africa! The team is under the three-months building phase to become an official Chapter in Lagos, Nigeria!

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Industry News A New Era at SDN

A New Era at SDN

Some very exciting changes are taking place at the Service Design Network. Throughout the last 13 years, SDN has evolved from a network of passionate academics and practitioners, which shared thoughts and collaborated on small research projects, to an open community that we facilitate and encourage, creating evidence for service design as a strong and relevant discipline.

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SDN Chapter News Lições aprendidas para a investigação em Desenho de Serviço

Lições aprendidas para a investigação em Desenho de Serviço

O artigo Opening the Black Box of Research da revista TouchPoint, publicado pela SDN, fornece uma visão geral de como a pesquisa é compreendida e utilizado por profissionais de design de serviços em diferentes sectores.

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SDN Chapter News Como o Service Design Thinking pode ser o caminho para a transformação de sua área de TI

Como o Service Design Thinking pode ser o caminho para a transformação de sua área de TI

“It’s the economy, stupid.” A frase, de James Carville ­─ estrategista da campanha Clinton em 1992 ­─, deixava claro que a economia era o tema que realmente importava na corrida presidencial daquele ano. Com a troca de uma palavra, é uma ótima citação para enfatizar o que realmente importa aos usuários de Tecnologia da Informação (TI): SERVIÇO.

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SDN Chapter News A Masterclass to share learnings about PSS design

A Masterclass to share learnings about PSS design

On July 16, the Masterclass “Effective Implementation of Innovative Product Service Systems” took place in Utrecht. The masterclass was dedicated to share and discuss the most important insights on the development and implementation of PSS’s, from four years of research in the PSS101 project in CRISP.

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SDN Chapter News Service design Chinese version will be released soon

Service design Chinese version will be released soon

Service Design was recommended and translated by SDN-Beijing chapter. As a promoter of service design in China, the operation team of SDN-Beijing makes great efforts constantly in spreading the worldwide latest service design thoughts and methods to our members, educators, practitioners and also to those who’d like to approach about and give close attention to service design.

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SDN Chapters New Publication: Service Design & Innovation by Sam WANG

New Publication: Service Design & Innovation by Sam WANG

“Service Design & Innovation ” was published in May 2015. It’s the first book that systematically introduce service design to Chinese audiences, the author, Prof. Guosheng Wang (Sam WANG), is serving in the Academy Art & Design, Tsinghua university, as well as the founder and chair of SDN-beijing.

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SDN Chapter News SDN France’s Event @Remix Coworking on June 29 2015

SDN France’s Event @Remix Coworking on June 29 2015

SDN France Held An Exciting Service Design Event At Remix Coworking On June 29th.

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SDN Chapter News New SDN Chapter In Taiwan

New SDN Chapter In Taiwan

Taiwan has been actively involved in the international design circle in recent years, including the 2011 IDA Congress, World Design Expo and 2016 World Design Capital in Taipei. The growing trend has been also transforming the ‘Made-in-Taiwan’ (MIT) economy into a ‘Design-in-Taiwan’ (DIT) one.

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SDN Chapter News New Board Members

New Board Members

We welcomed 3 new board members.

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SDN Chapter News Final 2015 Meeting

Final 2015 Meeting

This post recapitulates the final 2015 meeting of SDN STL.

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