We are happy to say that the first #ServiceDesignDay was a great success. Our gallery is flooded with pictures and posts celebrating the great design field from all over the world. With the #ServiceDesignDay hashtag, SD lovers have proven yet again how creative they are. From videos to love signs, quotes to posters, we've enjoyed every second of it! Here are a couple of our favourites to wrap up a service-tastic event...
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Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
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