We are happy to say that the first #ServiceDesignDay was a great success. Our gallery is flooded with pictures and posts celebrating the great design field from all over the world. With the #ServiceDesignDay hashtag, SD lovers have proven yet again how creative they are. From videos to love signs, quotes to posters, we've enjoyed every second of it! Here are a couple of our favourites to wrap up a service-tastic event...
Have a glance on the Global Window
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 3 is now open.
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