Two weeks ago, jovoto launched a brainstorming think tank in partnership with Deutsche Bank. As an SDN member, you are invited to share your vision of how artificial intelligence can help Deutsche Bank reinvent its customer service experience.
There is a 25 000 Euro prize pool up for grabs – as well as a trip to a TEDx event anywhere in the world for two creatives with the best ideas submitted before the 29th of May 15.00 (GMT+2). Plus - those with outstanding concepts will be invited to develop their ideas at the Deutsche Bank innovation lab in Berlin.
Submission deadline: 28th of June
You need to signup on jovoto.com to participate and if you write Service Design Network in “Why should jovoto invite me”, you will be invited straight away. To do so, visit: http://bit.ly/DB-AIBanking
This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!
Due to high demand the Service Design Award 2017 deadline has been extended to June 27th (23:59 CET)! It is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals.
We loved being a part of the 2nd international Service Design Day! Congratulations to everyone who got involved because you managed to make an even bigger buzz than last year, which means more people than ever now know about the amazing power of service design!
Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.
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