Two weeks ago, jovoto launched a brainstorming think tank in partnership with Deutsche Bank. As an SDN member, you are invited to share your vision of how artificial intelligence can help Deutsche Bank reinvent its customer service experience.
There is a 25 000 Euro prize pool up for grabs – as well as a trip to a TEDx event anywhere in the world for two creatives with the best ideas submitted before the 29th of May 15.00 (GMT+2). Plus - those with outstanding concepts will be invited to develop their ideas at the Deutsche Bank innovation lab in Berlin.
Submission deadline: 28th of June
You need to signup on jovoto.com to participate and if you write Service Design Network in “Why should jovoto invite me”, you will be invited straight away. To do so, visit: http://bit.ly/DB-AIBanking
Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!
Over the last three months the Canadian Chapter of the Service Design Network has been hard at work: (1) putting in place the necessary infrastructure to administer the chapter, particularly challenging given the geographic span of Canada; (2) promoting the chapter and supporting local events; and (3) planning our first major multi-city initiative. What follows is a detailed accounting of each of these areas.
The very first Service Design Award Annual, published by SDN, is here to capture, share and celebrate the very best in service design.
In this new issue of Touchpoint, we focus on what our practice will look like - or should look like - as it moves into the world of tomorrow. Get your copy in print or digital format now!
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