We are delighted to announce the finalists of the Service Design Award 2016!
The international Service Design Award Jury will have the second Jury session to decide the winners. The Award ceremony will take place at the Service Design Global Conference in Amsterdam, on October 27th. All the professional finalists will be invited to prepare a pecha kucha presentation to showcase their project, in case of winning the Award, at the conference stage on October 28th. The nominates will receive further information individually via email.
Thanks for all submissions! We wish good luck to all our finalists.
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
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