Two pre-conference service design-themed tours are now being opened to all attendees of SDGC16.

The service design community celebrated the official launch of the Washington, DC chapter on September 27 at the Booz Allen Innovation Center. An inspiring panel shares insights and challenges among organizations and a community workshop creates a call to action.

On September 28, 2016 SDN Denmark hosted a successful afternoon event focused on the theme of disruptive innovation.

On August 17, eight designers traveled to the SE quadrant of Washington, D.C. for the first SDN Chapter meeting and planning session. Many of us there had yet to meet one another face to face. This post provides an update to our first community planning meeting.

The manifesto, which was signed by a small governance group, which represents the Nordic countries / SDN chapters and different perspectives from academia, business, public sector and consultancies.

Join us and experience the world of Dutch beer in Amsterdam at the end of October.

Slides from the SDN UK conference in London that happened last June are now available online.

Young Talents Day is a great opportunity for students to meet, learn and network with big companies looking for young service design talent.

This year the Service Design Network offers a series of Service Design Masterclasses as pre-events to the Service Design Global Conference during the morning of 26th of October 2016 at Rode Hood in Amsterdam. Classes are offered by renowned studios such as STBY, live|work and Informaat.

We just finished our programme for the upcoming Service Design Global Conference in Amsterdam and now it's online for you to see. Don't miss to check our two days full of precious content and awesome speakers.

As we speak a huge shift in transportation is taking place. More than ever, car brands like Mercedes-Benz are being challenged by new trends. Trends like on-demand mobility, electric and driverless vehicles just to name a few. Many of these innovations come from outside of the traditional automobile industry. Companies like Uber and Car2Go are leading the way.

说起中国，第一个浮现在你脑海的是哪个城市？北京，上海，深圳…… 没错，SDN上海终于成立啦！ 继SDN北京后，中国大陆第二个SDN分支机构落户上海了！ 那入选SDN上海，我们拼的是什么？是卓越的团队？高颜值？还是其他呢？

We are delighted to announce the finalists of the Service Design Award 2016!

Professionals from all backgrounds and organizations gathered in Regina for the first event of the SDN's new Saskatchewan Chapter.

The wide umbrella of Design encompasses many disciplines and for service design specifically, one acronym has triggered more consternation than others: CX. The new Touchpoint Vol. 8 No. 1 takes a look at the overlap and contrasts between service design and CX and ask the question: “Are they friends or foes?”.

The Service Design Network will publish a public sector impact report at the Service Design Global Conference in October 2016. This report will provide a global overview on how service design is contributing to public services and draw conclusions for the future impact of service design in this domain.