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SDN Global News Member Welcome Board

Member Welcome Board

The SDN new Member Welcome Board (Trello) has just launched and it is most assuredly a "must-read" for all. Members both old and new and even those in the making will benefit from an easy to follow path towards maximising your membership and getting the most value from all we have to offer!

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Other Every Issue of Touchpoint Now Available on Issuu!

Every Issue of Touchpoint Now Available on Issuu!

Touchpoint journal is now available for browsing and purchase on the Issuu platform!

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SDN Global News A Service Design Day Talk: Post-COVID 19 and the Future of Society

A Service Design Day Talk: Post-COVID 19 and the Future of Society

Featuring Jesse Grimes (SDN Vice President, Touchpoint Editor-in-Chief and independent service designer at kolmiot.com) and Mark Vanderbeeken (CEO and Founding Partner at Experientia)

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SDN Chapter News Black Swan Events: Service Design to Prepare for the Future

Black Swan Events: Service Design to Prepare for the Future

Our expert panel of Service Design practitioners discuss and share their learnings from various Service Design case studies, Transformational projects, as well as tools and methodologies, such as Future-Casting and Strategic Foresights, to prepare businesses with new and unexpected business environments.

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SDN Chapter News The Next-Gen Service Designer

The Next-Gen Service Designer

A panel of service design, and education experts from around the world including Mauricio Manhaes, Ph.D, Jennifer Abernathy, Marc Fonteijn, and Colin Proctor.

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SDN Global News The Service Design Award Submission Deadline Has Been Extended

The Service Design Award Submission Deadline Has Been Extended

Service Design Award 2020: Extended Deadline. Submit your projects until October 30, 2020. Be a winner!

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SDN Chapters Service Design Month - Apply for your Accreditation and save 25% off

Service Design Month - Apply for your Accreditation and save 25% off

Celebrate with us the Service Design Day, but for you it's going to be the whole month! Don't miss the chance – get your application ready and apply for your SDN Trainer Accreditation from 1 May to 5 June to benefit from our Service Design Day special 25% discount offer.

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SDN Chapter News Journey Maps OPS: A customer-centric management for agile teams

Journey Maps OPS: A customer-centric management for agile teams

Interview with Marc Stickdorn, acclaimed author of "This is Service Design Thinking" and "This is Service Design Doing" will discuss using Journey Maps as a customer-centric management tool for agile organizations.

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SDN Chapter News Indy Design Week 2020 | Everyday Service Design Virtual Workshop

Indy Design Week 2020 | Everyday Service Design Virtual Workshop

What if Service Design could be applied every d$%# day? In this online workshop, you will learn jargon-free key elements and tools of Service Design.

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SDN Global News Service Design Day 2020

Service Design Day 2020

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

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SDN Chapter News Service Design Marathon

Service Design Marathon

Learn how best organizations around the world design excellent experiences for their users!

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SDN Global News Service Design Award - Winner Testimonial (Hellon)

Service Design Award - Winner Testimonial (Hellon)

Winning Service Design Award four times is an amazing achievement - Hellon shares their experience in the video interview. Learn more about it and submit your project. Be a Winner!

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SDN Chapter News Open Space Technology: A Virtual Connect & Learn

Open Space Technology: A Virtual Connect & Learn

Hungry for thought partnership and design conversations, members from the DC design community virtually gathered for our first web based event.

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SDN Chapter News Service Design map of Switzerland

Service Design map of Switzerland

The quarantine gives us no chance to meet in person. Which is a good opportunity to publish something we have been working on: an ecosystem map of Swiss players in Service Design! This is version 2.2

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SDN Global News Service Design Award 2020: Call for Entries

Service Design Award 2020: Call for Entries

We are delighted to open a call for the Service Design Award 2020, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

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Other New Touchpoint issue; Vol. 11 No. 3 - Service Design and Change Management!

New Touchpoint issue; Vol. 11 No. 3 - Service Design and Change Management!

Discover the newly published Touchpoint Vol. 11 No. 3 - Service Design and Change Management and order your printed or digital copy now!

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