The Service Design Academy (SDA) provides individuals and businesses with flexible, professionally focused, accredited training and education in service design. Based in Scotland, the SDA offers the highest standards of engaging class and online course content delivered by world-class service design practitioners and researchers.
SDN Master Trainer Katie Murrie and SDN Trainers Chris Muir and Dr Jo McNicoll are the consultants handling the delivery of service design training for SDA. This team of professionals have all been granted SDN Trainer Accreditation.
SDA offers unique service design courses for groups, individuals and businesses, including four 2-day courses delivered on campus, tailored workshops onsite for organisations, as well as an accredited Professional Development Award in Service Design. All courses will soon be available online featuring remote interactive classrooms, videos and human conversations. Their courses and events aim to foster design leadership, build service design capacity and create a community of practitioners.