Interview with Marc Stickdorn, acclaimed author of "This is Service Design Thinking" and "This is Service Design Doing" will discuss using Journey Maps as a customer-centric management tool for agile organizations.

What if Service Design could be applied every d$%# day? In this online workshop, you will learn jargon-free key elements and tools of Service Design.

We would like to invite all organisations, service designers professionals, students and enthusiasts to join us in celebration of Service Design Day. Do good - give back!

Learn how best organizations around the world design excellent experiences for their users!

Winning Service Design Award four times is an amazing achievement - Hellon shares their experience in the video interview. Learn more about it and submit your project. Be a Winner!

Hungry for thought partnership and design conversations, members from the DC design community virtually gathered for our first web based event.

The quarantine gives us no chance to meet in person. Which is a good opportunity to publish something we have been working on: an ecosystem map of Swiss players in Service Design! This is version 2.2

We are delighted to open a call for the Service Design Award 2020, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

Discover the newly published Touchpoint Vol. 11 No. 3 - Service Design and Change Management and order your printed or digital copy now!

To all the entrepreneurs, freelancers, consultants and designers among our community who are challenged by these uncertain times, the one guarantee that we can make is that the SDN is here for you.

The winning team of the Service Design Award 2019 shared their experience. Learn more about it and motivate yourself for submitting your project. Be a Winner!

Written by Lyydia Pertovaara, SDN Finland Chapter Volunteer and Concept Designer at Lindström Group

Kicking off the new year with a new leadership team, and continuing the growth of DC’s Service Design community.

We are service designers based in the San Francisco region exploring the critical intersection of climate and design.

Due to the high demand for master education in Service Design, Lucerne University of Applied Sciences and Arts (HSLU) decided to offer Switzerland's first Master program in Service Design.

Inspired by the global cooperation of the networks, SDN Switzerland joined forces with IxDA Zurich, to end the year on a high note with an event featuring speakers from the SD Global Conference