Practitioner Accreditation by the SDN is coming soon!
Are you a professional with theoretical and practical knowledge of service design seeking official recognition of your qualification?
The SDN is currently developing the Practitioner Accreditation programme, and we plan to launch it in April 2021. Through this accreditation, the SDN will recognise the quality of professionals who possess both theoretical and practical knowledge of service design. Subscribe to our dedicated newsletter and stay up-to-date once this initiative is ready!
Practitioner accreditation
The Practitioner Accreditation Programme by the Service Design Network (SDN) will validate your competency in service design and lend credibility to your practice.
Candidates who have participated in service design training by the SDN or other institutions – single or cumulative courses adding up to minimum 32 hours of training, including the completion of a practical training case – and/or have been practicing service design in a professional capacity for 1+ year will qualify to participate.
The standardised accreditation process will consist of the following steps:
Get official recognition by the SDN for knowledge and practical application of service design process, principles, methods and tools
What means to be an Accredited Practitioner
Candidates successfully accredited will hold the status of Service DesignAccredited Practitioner for the period of 2 years and become a member of our international network of high quality service design professionals, and as such will be recognised and promoted as a skilled service design practitioner and a quality partner of the SDN.
After the 2 years period, accredited practitioners can choose to renew their accreditation status or upgrade to a Professional accreditation by following specific requirements.
Valuable for Practitioners and Companies
Recognition by the industry and peers to get ahead of the competition
“In today’s market, it is vital to self-employed professionals like me to be able to proof one’s expertise.” – Innovation Consultant, Netherlands.
“Demand is already strong for Service Design in Ireland. Talented designers with practitioner accreditation will help accelerate the impact it can have nationally.” – John Lynch, Founder & Director at Context Studio, Ireland.
Launch
SDN Practitioner Accreditation is planned to be launched in April 2021.
Are you interested in becoming an SDN Accredited Practitioner yourself?Subscribe to our newsletter and stay up-to-date once this initiative is ready!
Coming soon!
The team
The SDN has set up a task force of exceptional professionals working within the practice of service design to develop the Practitioner Accreditation. The service has been under development for the past year to serve the needs of both practitioners and companies.
A programme designed by professionals for professionals
Birgit Mager - Service Design Network
President of Global Service Design Network, Service Design Professor at KISD, Germany.
Cristine Lanzoni - Service Design Network
Service Designer and Project Manager at SDN HQ, Germany.
Gassia Salibian - Future-Proof Consulting
Lead of customer experience and business strategy consultancy, SDN Accredited Master Trainer, United States.
Eleonora Carnasa - Fabrica 360
Service designer focused on organisational transformation and mindset change, SDN Accredited Master Trainer, Bulgaria.
John Lynch - Context Studio
Service Designer, Founder & Director at Context Studio, Ireland.
Join Us at the Service Design Global Conference 2024 - Register Now!
Join us for the Service Design Global Conference (SDGC24) this October! Whether you prefer attending in person in Helsinki or participating online, exciting opportunities await. Register now on the conference website and be part of this inspiring event. See you there!
Touchpoint 15-3 Call for Papers is now open: “Designing from Within”
As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.
Call for papers extended deadline | Submit your abstract until May 5th
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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