Are you a professional with theoretical and practical knowledge of service design seeking official recognition of your qualification?

The SDN is currently developing the Practitioner Accreditation programme, and we plan to launch it in September 2020. Through this accreditation, the SDN will recognise the quality of professionals who possess both theoretical and practical knowledge of service design. Subscribe to our dedicated newsletter and stay up-to-date once this initiative is ready!

Practitioner accreditation by the SDN

The Practitioner Accreditation programme by the Service Design Network (SDN) will validate credibility and expertise in service design

Candidates who have participated in service design training by the SDN or other institutions – single or cumulative courses adding up to minimum 32 hours of training, including the completion of a practical training case – and/or have been practicing service design in a professional capacity for 1+ year will qualify to participate.

The standardised accreditation process will be supported by the global pool of Service Design Accredited Trainers and Masters of the SDN and it will consist of the following steps:

Get official recognition by the SDN for knowledge and practical application of service design process, principles, methods and tools

What means to be an Accredited Practitioner

Candidates successfully accredited will hold the status of Service Design Accredited Practitioner for the period of 2 years and become a member of our international network of high quality service design professionals, and as such will be recognised and promoted as a skilled service design practitioner and a quality partner of the SDN.

After the 2 years period, accredited practitioners can choose to renew their accreditation status or upgrade to Trainer Accreditation by following specific requirements.

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Valuable for Practitioners and Companies

Recognition by the industry and peers to get ahead of the competition

“In today’s market, it is vital to self-employed professionals like me to be able to proof one’s expertise.” – Innovation Consultant, Netherlands.

“Demand is already strong for Service Design in Ireland. Talented designers with practitioner accreditation will help accelerate the impact it can have nationally.” – John Lynch, Founder & Director at Context Studio, Ireland.

Launch

The SDN Practitioner Accreditation is planned to be launched in September 2020.

Are you interested in becoming an SDN Accredited Practitioner yourself? Subscribe to our newsletter and stay up-to-date once this initiative is ready!

Coming soon!

The team

The SDN has set up a task force of exceptional professionals working within the practice of service design to develop the Practitioner Accreditation. The service has been under development for the past year to serve the needs of both practitioners and companies.

A programme designed by professionals for professionals

Birgit Mager
Birgit Mager - Service Design Network

President of Global Service Design Network, Service Design Professor at KISD, Germany.

Gassia Salibian
Gassia Salibian - Future-Proof Consulting

Lead of customer experience and business strategy consultancy, SDN Accredited Master Trainer, United States.

Eleonora Carnasa
Eleonora Carnasa - Fabrica 360

Service designer focused on organisational transformation and mindset change, SDN Accredited Master Trainer, Bulgaria.

John Lynch
John Lynch - Context Studio

Service Designer, Founder & Director at Context Studio, Ireland.

Cristine Lanzoni
Cristine Lanzoni - Service Design Network

Service Design Practitioner & Project Manager at SDN HQ, Germany.

For further questions or feedback, please contact us at practitioner@service-design-network.org

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