Practitioner Accreditation by the SDN is coming soon!
Are you a professional with theoretical and practical knowledge of service design seeking official recognition of your qualification?
The SDN is currently developing the Practitioner Accreditation programme, and we plan to launch it in April 2021. Through this accreditation, the SDN will recognise the quality of professionals who possess both theoretical and practical knowledge of service design. Subscribe to our dedicated newsletter and stay up-to-date once this initiative is ready!
Practitioner accreditation
The Practitioner Accreditation Programme by the Service Design Network (SDN) will validate your competency in service design and lend credibility to your practice.
Candidates who have participated in service design training by the SDN or other institutions – single or cumulative courses adding up to minimum 32 hours of training, including the completion of a practical training case – and/or have been practicing service design in a professional capacity for 1+ year will qualify to participate.
The standardised accreditation process will consist of the following steps:
Get official recognition by the SDN for knowledge and practical application of service design process, principles, methods and tools
What means to be an Accredited Practitioner
Candidates successfully accredited will hold the status of Service DesignAccredited Practitioner for the period of 2 years and become a member of our international network of high quality service design professionals, and as such will be recognised and promoted as a skilled service design practitioner and a quality partner of the SDN.
After the 2 years period, accredited practitioners can choose to renew their accreditation status or upgrade to a Professional accreditation by following specific requirements.
Valuable for Practitioners and Companies
Recognition by the industry and peers to get ahead of the competition
“In today’s market, it is vital to self-employed professionals like me to be able to proof one’s expertise.” – Innovation Consultant, Netherlands.
“Demand is already strong for Service Design in Ireland. Talented designers with practitioner accreditation will help accelerate the impact it can have nationally.” – John Lynch, Founder & Director at Context Studio, Ireland.
Launch
SDN Practitioner Accreditation is planned to be launched in April 2021.
Are you interested in becoming an SDN Accredited Practitioner yourself?Subscribe to our newsletter and stay up-to-date once this initiative is ready!
Coming soon!
The team
The SDN has set up a task force of exceptional professionals working within the practice of service design to develop the Practitioner Accreditation. The service has been under development for the past year to serve the needs of both practitioners and companies.
A programme designed by professionals for professionals
Birgit Mager - Service Design Network
President of Global Service Design Network, Service Design Professor at KISD, Germany.
Cristine Lanzoni - Service Design Network
Service Designer and Project Manager at SDN HQ, Germany.
Gassia Salibian - Future-Proof Consulting
Lead of customer experience and business strategy consultancy, SDN Accredited Master Trainer, United States.
Eleonora Carnasa - Fabrica 360
Service designer focused on organisational transformation and mindset change, SDN Accredited Master Trainer, Bulgaria.
John Lynch - Context Studio
Service Designer, Founder & Director at Context Studio, Ireland.
Touchpoint 17-1––From AI to Synthetic Services | Roundtable
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Register by May 15 for the maximum Early Bird discount!
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
Become a Certified Service Design Professional at the SDN Academy!
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
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