interested in volunteering my time

I've designed experiences all my life. First as an architect, then as a management consultant in service design and operational process design, then as a customer experience strategist. I love transforming intangible ideas into tangible experiences.

Gassia’s interest in Service Design

I am a lifelong learner and have immense curiosity about people and cultures. The international nature of SDN connects me to the practice of service design throughout the world and helps me understand the different ways services are perceived and valued across cultures.