Celebrating Success at the SDGC17 Chapter Award Ceremony

The National Chapter Board and SDN Global are excited to announce the 8 winners of the very first SDN Chapter Award. The winner announcement and Award Ceremony took place during the SDGC17 Members Event on November 1st, 2017. The awards showcase the amazing impact of the SDN Chapters for our international community and raise awareness about their activity.

Congratulations to the winning chapters: SDN Beijing, SDN Brazil, SDN Chicago, SDN Japan, SDN Finland, SDN Denmark, SDN  Norway and SDN Sweden
Congratulations to the winning chapters: SDN Beijing, SDN Brazil, SDN Chicago, SDN Japan, SDN Finland, SDN Denmark, SDN Norway and SDN Sweden
One of the winning chapters, SDN Brazil, collect their winner certificate on stage during the Award Ceremony at SDGC17
One of the winning chapters, SDN Brazil, collect their winner certificate on stage during the Award Ceremony at SDGC17

A Growing Network of Passionate Volunteers

SDN is a strong, international network thanks to our amazing chapters. Since 2008 we have grown from 1 to 28 national chapters in 22 countries across 4 continents! These chapters are run by teams of passionate volunteers from the service design industry and academia. They support their local service design community to grow, flourish and contribute to the global discourse. This year we would like to especially thank the SDN Spain Chapter team for their amazing contribution, collaborating with SDN Global to host the 10th Anniversary Conference in Madrid.

Recognising Global Impact

The SDN Chapters are not only hosting events, but are also recognised as leaders in local and national service design initiatives. We are very happy to initiate an annual SDN Chapter Award Ceremony at the Global Conference to commend, celebrate and share their great work.

7 Winners Across 5 Categories

Birgit Mager and Tarja Chydenius present the SDN Chapter Awards at SDGC17
Birgit Mager and Tarja Chydenius present the SDN Chapter Awards at SDGC17

There were 5 distinct award categories that chapters could nominate their activity for: Excellent Event Organisation, Excellent Cultural Inclusivity, Most Innovative Initiative, Best Member Relations and Best Public Relations. The Service Design Network is proud to present 8 SDN chapter winners selected for their excellent work, commitment and achievement across these 5 categories. Thank you to the incredible chapters for their award winning activity:

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2017 SDN CHAPTER AWARD FOR EXCELLENT EVENT ORGANISATION

SDN Chicago

 

The chapter hosts local meet-ups on a monthly basis. Most notably, the Chicago Chapter led and hosted the first highly successful SDN US national conference in August 2017 under the theme ‘Service Design Within US ’ with over 200 attendees from across the US and around the world.

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2017 SDN CHAPTER AWARD FOR EXCELLENT EVENT ORGANISATION

SDN Brazil

 

They initiated a successful strategic collaboration with Kyvo Innovation, ESPM Business School and Livework Brazil to promote service design on Service Design Day 2017. Together they hosted 3 events on June 1 with over 200 attendees across 3 cities; Brasília, São Paulo and Rio de Janeiro.

Photography by Meduzza
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2017 SDN CHAPTER AWARD FOR MOST INNOVATIVE INITIATIVE

SDN Denmark, SDN Finland, SDN Norway and SDN Sweden were joint winners with a collaborative Nordic Chapter project

 

The SDN Nordic Chapters joined forces and created a documentary that shows the value of service design. They have successfully created a platform to showcase the most unique and forward thinking work of Nordic practitioners and leaders on both a national and global level.

 

Take a look at the trailer and stay tuned for more news on the upcoming documentary launch events.

 

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2017 SDN CHAPTER AWARD FOR BEST PUBLIC RELATIONS

SDN Japan

 

In recognition of their highly developed and effective public relations strategy. The award commends the innovation and commitment of the team, which has led to successful engagement of the community with both international and local initiatives, events and service design publications. For example, SDN Japan hosted a service design tour before SDGC16 for their members in Amsterdam.

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2017 SDN CHAPTER AWARD FOR BEST MEMBER RELATIONS

SDN Finland

 

The chapter has developed excellent member experiences by hosting a wide variety of more than 12 innovative initiatives and events for their community in the past year. Their activities range from national conferences and workshops to book club meetings and informal meet-ups.

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2017 SDN CHAPTER AWARD FOR EXCELLENT CULTURAL INCLUSIVITY

SDN Beijing

 

Over the past year the chapter published two highly impactful publications; the very first ‘China Higher Education Service Design Survey Report’ and the premier Chinese Touchpoint special edition ‘Touchpoint - Service Design in a Global Context’ which has sold over 1,500 copies.

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2017 SDN CHAPTER AWARD FOR EXCELLENT CULTURAL INCLUSIVITY

The chapter published a Japanese version of the ‘Service Design Impact Report on the Public Sector’. Along with service design training programs, the report is effectively spreading service design ideas and supporting organisational transformation in government. They have also had a high impact on growing and educating the Japanese service design community through translated SDN content.

Honourable Mentions

Thank you to all the fantastic nominees who also showed us the great work they are doing for their local community! The jury award an Honourable Mention to the following chapters for their amazing work:

2017 Award for Most Innovative Initiative Honourable Mention

SDN Germany for their co-creative and iterative service design process applied to revitalising the German chapter from 2016-2017. A great example of how to practice what you preach. You can read more about this in the latest Touchpoint issue under the SDN Germany article 'Applying Service Design to the SDN Chapter Foundation Process'

2017 Award for Best Member Relations Honourable Mentions

SDN San Francisco have been holding 50% more events than previous years, utilising co-design to develop their events strategy and launched a post-event member survey program. All excellent methods to develop their member relations.

SDN Washington DC have hosted 6 diverse events since being founded one year ago, and have formed an online meet-up community with over 300 active members. We look forward to hearing more about their expanding community!

2017 Award for Excellent Event Organisation Honourable Mentions

SDN Canada hosted their first, highly successful national conference last year titled IN FLUX. On December 8th 2017, in collaboration with a number of key service design partners in Canada, they will be hosting another Service Design national conference entitled Converge. Find out more about the conference on the event website and Chapter twitter.

SDN Chile have been organising the Congreso Chileno de Diseño de Servicios, which is the National Service Design Congress held in Chile in collaboration with key service design partners since 2015.

SDN Netherlands received an honourable mention for their long running and highly successful Service Design Workout series, hosted throughout the Netherlands. This event format has been incredibly popular with their local comunity, supporting both their personal and professional development.

Thank you to the 2017 Jury

A special thank you to the SDN Chapter Award Jury: SDN President, Birgit Mager, SDN National Chapter Board Principal, Tarja Chydenius, Representative for SDN Japan, Atsushi Hasegawa and Representative for SDN UK, Ruth Watson, and to the Chapter Award Project Manager, Eloise Smith-Foster.

If you want to be put in touch with your local chapter team, or are thinking about building a chapter in your region please get in touch at: chapter@service-design-network.org

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