Headline Service Jam Session in Cologne

Service Jam Session in Cologne

Amazing things can happen when a group of dynamic professionals come together for 48 hours to change the world. And so it was at this year’s Cologne-based Service Design Jam 2019 where hosts Service Design Network (HQ) and Denkwerk welcomed professionals and students alike to a problem-solving session driven by design and creativity.

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Headline DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

Welchen Mehrwert Service Design für Innovationen im öffentlichen Sektor haben kann, dies war der Fokus der Konferenz „reine formsache“ am 28.01.19 an der KISD – Köln International School of Design.

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Headline Service Design für den öffentlichen Sektor - ein Plädoyer

Service Design für den öffentlichen Sektor - ein Plädoyer

Kundenzentrierung rückt immer stärker in den Fokus. Im öffentlichen Sektor jedoch fehlen zumeist zeitgemäße, kundenorientierte Angebote und Strukturen. Service Design kann passgenaue Lösungen liefern.

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Headline Recap: Service Design Thinking and Doing

Recap: Service Design Thinking and Doing

On June 1st, INDEED in Hamburg celebrated Service Design Day in cooperation with Service Design Network and support from the SDN German Chapter!

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Latest Chapter Events


Chapter events SDN Academy - Service Design Basics Workshop

SDN Academy - Service Design Basics Workshop

Ever wondered what all the buzz about Service Design is about? Do you want to learn more about what it takes to be truly user-centric? Are you lacking methods and tools to elicit users‘ needs and design successful services? Then look no further! This two-day workshop will introduce you to the world of Service Design, cover the fundamentals of the Service Design process, and provide you with essential methods and tools to support work in this practice.

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Lernreise Service Design in Sozialen Diensten

Lernreise Service Design in Sozialen Diensten

SERVICE DESIGN HAT SOZIALE WIRKUNG: EINE LERNREISE DURCH DIE KÖLNER SOCIAL INNOVATION- UND SERVICE DESIGN SZENE ZUM SERVICE DESIGN DAY

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SDN Germany

SDN Germany
The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.
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SDN Chapters

Welcome to Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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