Headline Service Jam Session in Cologne

Service Jam Session in Cologne

Amazing things can happen when a group of dynamic professionals come together for 48 hours to change the world. And so it was at this year’s Cologne-based Service Design Jam 2019 where hosts Service Design Network (HQ) and Denkwerk welcomed professionals and students alike to a problem-solving session driven by design and creativity.

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Headline DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

Welchen Mehrwert Service Design für Innovationen im öffentlichen Sektor haben kann, dies war der Fokus der Konferenz „reine formsache“ am 28.01.19 an der KISD – Köln International School of Design.

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Headline Service Design für den öffentlichen Sektor - ein Plädoyer

Service Design für den öffentlichen Sektor - ein Plädoyer

Kundenzentrierung rückt immer stärker in den Fokus. Im öffentlichen Sektor jedoch fehlen zumeist zeitgemäße, kundenorientierte Angebote und Strukturen. Service Design kann passgenaue Lösungen liefern.

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Headline Recap: Service Design Thinking and Doing

Recap: Service Design Thinking and Doing

On June 1st, INDEED in Hamburg celebrated Service Design Day in cooperation with Service Design Network and support from the SDN German Chapter!

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Latest Chapter Events


Chapter events Advanced Service Design: Implementation

Advanced Service Design: Implementation

Successfully implementing service design projects is crucial to creating an impact for companies and service designers. This one-day workshop will introduce you to the fundamentals of service design implementation. We will discuss strategies to ensure that user experience concepts are not getting blocked internally and ultimately removed from the priority list. You will also start to think about implementation at the right time and have in place everything that you will need along the way. We will also reflect on the relationship between service design implementation and change management.

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INDEED: Recap - SDGC19

INDEED: Recap - SDGC19

This year Mariana had the opportunity to travel to Toronto and take part in the 12th annual edition of the Service Design Global Conference (SDGC2019). Here’s her personal recap.

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SDN Germany

SDN Germany
The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

Chapters Website