The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.
Kundenzentrierung rückt immer stärker in den Fokus. Im öffentlichen Sektor jedoch fehlen zumeist zeitgemäße, kundenorientierte Angebote und Strukturen. Service Design kann passgenaue Lösungen liefern.
On June 1st, INDEED in Hamburg celebrated Service Design Day in cooperation with Service Design Network and support from the SDN German Chapter!
The SDN German Chapter is looking forward to celebrating this year's Service Design Day together with the community and all people who like to share their best service experience with the world!
Ganz im Sinne der Service Design Haltung “Doing, not talking!” standen im Service Design Talk in Düsseldorfer Factory Campus Austausch und Interaktion zwischen den Teilnehmern an vorderster Stelle.
Ever wondered what all the buzz about Service Design is about? Do you want to learn more about what it takes to be truly user-centric? Are you lacking methods and tools to elicit users‘ needs and design successful services? Then look no further! This two-day workshop will introduce you to the world of Service Design, cover the fundamentals of the Service Design process, and provide you with essential methods and tools to support work in this practice.
Seid dabei beim diesjährigen Global Service Jam 2019 in Wiesbaden!
Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.
