Headline Taskforce - Service Design and Crisis in Germany

Taskforce - Service Design and Crisis in Germany

In diesem Jahr war Deutschland nicht nur vom Coronavirus, sondern auch von Überschwemmungen schwer betroffen. Es gibt bereits viele lokale und staatliche Aktivitäten zur Unterstützung der betroffenen Regionen, aber wie können wir als Service Designer helfen?

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Headline Service Jam Session in Cologne

Service Jam Session in Cologne

Amazing things can happen when a group of dynamic professionals come together for 48 hours to change the world. And so it was at this year’s Cologne-based Service Design Jam 2019 where hosts Service Design Network (HQ) and Denkwerk welcomed professionals and students alike to a problem-solving session driven by design and creativity.

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Headline DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

DEN ÖFFENTLICHEN DIENST BÜRGERZENTRIERT MODERNISIEREN

Welchen Mehrwert Service Design für Innovationen im öffentlichen Sektor haben kann, dies war der Fokus der Konferenz „reine formsache“ am 28.01.19 an der KISD – Köln International School of Design.

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Headline Service Design für den öffentlichen Sektor - ein Plädoyer

Service Design für den öffentlichen Sektor - ein Plädoyer

Kundenzentrierung rückt immer stärker in den Fokus. Im öffentlichen Sektor jedoch fehlen zumeist zeitgemäße, kundenorientierte Angebote und Strukturen. Service Design kann passgenaue Lösungen liefern.

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Latest Chapter Events


Other Events Touchpoint Roundtable: Smart Service Design

Touchpoint Roundtable: Smart Service Design

On February 16, 2023, we are holding a special launch event connected to the publication of the most recent issue of Touchpoint, the journal of service design. In that issue, we take a critical look at the implications of technologies such as AI and machine learning on the field of service design.

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Chapter events Postponed: Cologne Service Jam 2020

Postponed: Cologne Service Jam 2020

Together with the agency denkwerk, the SDN is hosting two tracks for this year's Global Service Jam. Get ready to jam.

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SDN Germany

SDN Germany
The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.
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SDN Chapters

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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