Headline Let's celebrate the Service Design Day 2018 on June 1st!

Let's celebrate the Service Design Day 2018 on June 1st!

The SDN German Chapter is looking forward to celebrating this year's Service Design Day together with the community and all people who like to share their best service experience with the world!

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Headline Insights from the Service Design Talk in Düsseldorf

Insights from the Service Design Talk in Düsseldorf

Ganz im Sinne der Service Design Haltung “Doing, not talking!” standen im Service Design Talk in Düsseldorfer Factory Campus Austausch und Interaktion zwischen den Teilnehmern an vorderster Stelle.

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Headline Touchpoint article: Applying Service Design to the SDN Chapter Foundation Process

Touchpoint article: Applying Service Design to the SDN Chapter Foundation Process

After a successful Chapter revival at the end of 2016, the German SDN Chapter has applied service design methods to the founding process to tailor the focus of activities and events to their audience.

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Headline Insights vom ersten Service Design Expertengespräch am 20. Oktober 2017

Insights vom ersten Service Design Expertengespräch am 20. Oktober 2017

Am 20. Oktober haben Mitra und Thomas vom German Chapter zu einem Expertengespräch bei Sensity in Köln eingeladen, um über Service Design in Deutschland zu sprechen.

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Latest Chapter Events


Chapter events SDN Academy – Service Design Lehrgang 2018

SDN Academy – Service Design Lehrgang 2018

Sie erhalten einen Überblick über den Stand der Service-Design-Entwicklung in Theorie, Methodik und Praxis. Im Rahmen des sechstägigen Intensivlehrganges wird an realen Fällen aus der Praxis gearbeitet. Anhand dieser Fälle werden die methodischen Schritte im Service-Design-Prozess vorgestellt und auf die praktische Umsetzung hin adaptiert. Sie können nach dem Lehrgang besser verstehen, was Service Design ist, was es in Ihrem Unternehmen leisten kann und sind in der Lage, Service-Design-Prozesse im eigenen Unternehmen anzuleiten.

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Chapter events SDN Service Design Talks - Düsseldorf: Let's talk about Service Design!

SDN Service Design Talks - Düsseldorf: Let's talk about Service Design!

Das SDN German Chapter und der Factory Campus Düsseldorf laden ein zum Service Design Talk am 27. September, 17-19:00 Uhr.

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SDN Germany

SDN Germany
The SDN Germany Chapter aims to bring new insights to the German service design community. More importantly, those who are interested in service design can come together to raise public awareness of how service design has the capacity to impact academia, the public sector and private businesses.
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SDN Global

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

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