Order your Service Design Award Annual for 39€ plus shipping. SDN Members receive a special 10% discount.


We’re super proud to announce the very first edition of the Service Design Award Annual. This beautifully designed book is a celebration of the very best in service design and delivery, with stories from finalists and winners from the first three years of the award as full, illustrated case studies, demonstrating ‘what good looks like’.

See how the best in our field are pushing the boundaries of service design. Hear from the judges on how they approached the challenge of decision-making. Be inspired by outstanding projects from both the commercial and public sectors, delivering impact in a wide range of categories and across the world.

Softback, 168 pages, 190x255mm, 4-colour litho  
Designed by the SDN with love

Take a sneak peek of contents here!

To stay connected and to share your thoughts and feedback, join the conversation on SlackFacebook and LinkedIn

Enjoy the book, share it and stay in touch!

Further discounts

We offer further discounts for bundle purchases, as well as for Service Design Award finalists and winners:

  • Bundle prices:
    Between 10 to 20 copies: 37€ per copy (34€ for members)
    More than 20 copies: 36€ per copy (33€ for members)
  • Finalist and winners (ca.25% off) 30€

To benefit from those further discounts, please contact us including the information below:

- Your full name and company name
- Invoice address 
- Shipping address 
- VAT number (optional)
- Any reference you may need like PO number, division, names
- Full name and email address to whom the invoice should be sent

Related books

Service Design Impact Report: Health Sector - Japanese Edition

Service Design Impact Report: Health Sector - Japanese Edition


Buy this book
Touchpoint Anniversary Collection

Touchpoint Anniversary Collection

Touchpoint entered its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 22 Touchpoint issues for the special discounted price of 200€ plus shipping costs (EU 24,50€ / Rest of the world 49,00€).

Buy this book
Design Thinking In-house - English edition

Design Thinking In-house - English edition

How can (Service) Design Thinking help to overcome rigid structures in order to integrate user-focused, collaborative and efficient ways of working within public and private organisations? We are pleased to introduce our publication "Design Thinking In House" with Deutsche Telekom to offer answers to this question.

Buy this book
SDN Publication Design Thinking In-house - German edition

Design Thinking In-house - German edition

Wie (Service-) Design Thinking sich innerhalb von öffentlichen und privaten Organisationen erfolgreich entwickeln kann? Wir freuen uns mit der Deutschen Telekom unsere Publikation „Design Thinking In house“ vorzustellen.

Buy this book