If you were at the Global Conference in Madrid, you would have heard that in early 2018 we’ll be publishing the first edition of an exciting new book. The Service Design Award Annual 2017 will be a celebration of the very best in service design featuring what has been identified as the highest quality and most impactful work with case studies of the winners and finalists’ work from the first three years of the Service Design Award.

The best of the best in service design and award-winning case studies

Many design disciplines have their award books but more than simply listing the winners and showing visuals of the work, this will feature detailed case studies on the challenge, approach, outcomes and impact of each piece of work, alongside interviews with the winners and commentary from the judges. Of course the book will also be a beautiful, accessible, useful, highly visual reference and record, there to inspire everyone designing, developing and delivering services – in fact everyone with an interest in service design.

Pre-order your printed copy for 39€ plus shipping now!

Case studies, commentary and inspiration

The Service Design Award, curated by the Service Design Network, is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals from a wide variety of countries and sectors including the commercial, academic and public sector.

The Service Design Award judges will give a sneak peak into the process of judging and observations on the development of the Service Design Award submissions. There will also be some comments on cases, pointing out why projects were selected as the very best in their category.

There will also be highly visual sections featuring photos, images, close-ups of tools and methods in action and provocative quotes designed to inspire curiosity and spark the imagination to help us all design and deliver the very best services.

Pre-order your Service Design Award Annual 2017 for only 39€ (Members 35€) now!

To pre-ordering The Service Design Award Annual 2017 please send an email to sdawardannual@service-design-network.org including the information below:

  • Your full name and company name
  • Invoice address (street and number, postcode and city, country)
  • Shipping address (street and number, postcode and city, country)
  • VAT number (optional)
  • Any reference you may need like PO number, division, names
  • full name and email address to whom the invoice should be sent

There are additional shipping costs (6€ within Germany and 10€ worldwide). Please note that The Service Design Award Annual 2017 is only available for pre-order as it is still in the development phase. The pre-order will be sent to you as soon as it is printed, which we anticipate to be February / early March 2018. After forwarding your information an invoice will be send to you. 


Related books

Design Thinking In-house - English edition

Design Thinking In-house - English edition

How can (Service) Design Thinking develop successfully within public and private organisations? We are pleased to introduce our publication "Design Thinking In House" with Deutsche Telekom to offer answers to this question.

Buy this book
Design Thinking In-house - German edition

Design Thinking In-house - German edition

Wie (Service-) Design Thinking sich innerhalb von öffentlichen und privaten Organisationen erfolgreich entwickeln kann? Wir freuen uns mit der Deutschen Telekom unsere Publikation „Design Thinking In house“ vorzustellen.

Buy this book
Impact Report: Health Sector

Impact Report: Health Sector

This is the third Impact Report published by the Service Design Network, focusing this edition on the value service design is delivering in the health sector. The worldwide challenges in the health sector today are enormous.

Buy this book
SDN Publication Impact Report: Public Sector

Impact Report: Public Sector

The Service Design Impact Report gives a broad overview on service design driven activities in governments and public service organisations all over the world. The report shows how strong the role of design in the public sector has become and how impactful it can be. At the same time it gives insights in many opportunities yet to exploit.

Buy this book