We’re super proud to announce the very first edition of the Service Design Award Annual. This beautifully designed book is a celebration of the very best in service design and delivery, with stories from finalists and winners from the first three years of the award as full, illustrated case studies, demonstrating ‘what good looks like’.

See how the best in our field are pushing the boundaries of service design. Hear from the judges on how they approached the challenge of decision-making. Be inspired by outstanding projects from both the commercial and public sectors, delivering impact in a wide range of categories and across the world.

Order your Service Design Award Annual for 39€ plus shipping. SDN Members receive a special 10% discount.

Softback, 168 pages, 190x255mm, 4-colour litho  
Designed by the SDN with love

Take a sneak peek of contents here!

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Enjoy the book, share it and stay in touch!

Further discounts

We offer further discounts for bundle purchases, as well as for Service Design Award finalists and winners:

  • Bundle prices:
    Between 10 to 20 copies: 37€ per copy (34€ for members)
    More than 20 copies: 36€ per copy (33€ for members)
  • Finalist and winners (ca.25% off) 30€

To benefit from those further discounts, please contact us including the information below:

- Your full name and company name
- Invoice address 
- Shipping address 
- VAT number (optional)
- Any reference you may need like PO number, division, names
- Full name and email address to whom the invoice should be sent

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