In this trend report, the financial sector has been identified as one of the areas where in-depth service design and market knowledge are needed to transform the opportunities for change into successful service innovations.
Written by Gravitytank, with the support of many SDN members and other service design thought leaders, the report explores four major trends in financial services that are beginning to affect people’s daily lives, and that have huge potential to impact the design of services.
Order your printed copy for 15.99€ plus shipping. SDN Members receive a discount of 50%. Or join the community to download the PDF for free.